Customer Service Representative

State Farm is seeking a Customer Service Representative who loves talking to people and proactively solving issues. The role involves converting customers into passionate evangelists by communicating effectively and addressing their needs through various channels.

Responsibilities:

• Communicate with customers via phone, email and chat
• Provide knowledgeable answers to questions about product, pricing and availability
• Work with internal departments to meet customer's needs
• Data entry in various platforms

Requirements:

• At least 1 - 3 years' of relevant work experience
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills
• Ability to multi-task, organize, and prioritize work