Mailroom and Print Operator

Job Title

Mailroom and Print Operator

Job Summary

The Bill Print Operator supports the daily production of customer billing statements, correspondence and refund checks using high‑speed and printing and mail inserting equipment. This role ensures accurate, timely processing of customer communications and supports special handling and refund check operations. Training is provided for all equipment and job functions. The position operates in a fast‑paced production environment.

Essential Job Functions

• Operate various printers, including high‑speed printers 
• Operate high‑speed mail inserter machines to process customer bill statements and refund checks
• Perform basic equipment setup, monitoring, and troubleshooting adhering to training and procedures
• Complete special handling duties, including manual insertion of oversized mail, bursting and trimming special handling work, and processing customer refund checks
• Verify printed, inserted, and manually prepared materials for accuracy and quality
• Perform quality control checks to ensure correct counts and mail integrity
• Lift, move, and stage mail trays, envelopes, and paper supplies
• Operate a pallet jack to move pallets of envelopes and large paper rolls for printers
• Maintain daily spreadsheets and production documentation
• Complete ad hoc tasks and reporting to support daily operations
• Meet production deadlines while maintaining accuracy and compliance
• Follow safety policies and maintain a clean, organized work area
• Perform other duties as assigned based on operational needs
• Must be able to lift up to 20 pounds
• Must be able to operate material handling equipment (ie,;  pallet jacks)

Minimum Qualifications

• High school diploma or GED
• Minimum 1 year of experience mailroom or print operations
• Ability and willingness to learn operation of high‑speed mail inserting and printing equipment
• Ability to work in a fast‑paced, production‑driven environment
• Strong attention to detail and ability to follow instructions
• Ability to lift and move mail trays, envelopes, and paper supplies
• Ability to operate a pallet jack (training provided if required)
• Basic computer skills, including use of spreadsheets
• Reliable attendance and punctuality

Preferred Qualifications

• Experience in a production, warehouse, print, or mail environment
• Ideal candidate will have experience with Industrial Ricoh printers and Bell & Howell EVO producer high speed inserter machines
• Basic mechanical aptitude or experience working with machinery
• Microsoft Office Suite (Word, Excel, PowerPoint).

Work Schedule

• Monday–Friday, 5:00 AM start time “Occasional earlier start time based on business needs”
• Occasional weekend work based on business needs

Work Environment & Physical Requirements

• High‑volume production environment
• Standing, walking, lifting, and repetitive tasks required

About Southern Company

Southern Company (NYSE: SO) is a leading energy provider serving 9 million customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy solutions provider with national capabilities, a fiber optics network and telecommunications services. Through an industry-leading commitment to innovation, resilience and sustainability, we are taking action to meet customers' and communities' needs while advancing our goal of net-zero greenhouse gas emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture has been recognized by a variety of organizations, earning the company awards and recognitions that reflect Our Values and dedication to service. To learn more, visit www.southerncompany.com. 

Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being. This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s). A summary of the benefits offered for this position can be found here https://seo.nlx.org/southernco/pdf/SOCO-Benefits.pdf. Additional and specific details about total compensation and benefits will also be provided during the hiring process.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.