Operations Manager- Four Points by Sheraton Greensboro Airport, Greensboro, NC

Description

Lead our team using your problem-solving skills and leadership abilities!

As the Hotel Operations Manager, you will be the role model for our staff and the person to whom they will look up to for guidance, leadership, and support. You will ensure that all departments are operating efficiently and effectively, and that guest satisfaction is a top priority.

Benefits:

• Weekly Paycheck 
• Bonus Potential
• 401k plus generous company match
• Paid Time Off
• Health
• Dental
• Vision
• Travel Discounts
• Company Scholarships for you or your family
• Leadership and Operational Education Opportunities

Operations Manager General Responsibilities Include:

Oversee and manage the hotel's daily operations, including front desk, housekeeping, and food and beverage departments

Oversee the training and ongoing performance of associates

Assist with budgeting and financial management of the hotel

Maintain Knowledge of area, events, and hotel offerings

Maintain good customer relations, answer questions, resolve concerns in a timely manner

Maintain communication between departments 

Troubleshoot and resolve any issues that may arise

Complete Administrative reports as requested

Our Core Values: Integrity ~ Family ~ Fun ~ Respect

Requirements

Operations Manager Requirements Include:

Strong customer service skills with a focus on guest satisfaction

Strong interpersonal skills in person, written, and over the phone

Excellent problem solving and conflict resolution skills

Ability to manage and motivate staff members 

Ability to stand and walk for extended periods of time

Minimum 2 year hotel experience, and 1 year in a Supervisory role 

Schedule flexibility – ability to fill in shifts

Availability Nights, Weekends and Holidays

Please attach Resume for consideration