Sales Engineer – Public Safety – United States (REMOTE)

Motorola Solutions is a global community focused on safety and security technologies. They are seeking a Sales Engineer – Public Safety to provide technical sales support and tailored solutions for clients, while influencing product development and conducting demonstrations.

Responsibilities:

• Provide pre- and post-sales technical support including system planning, customer training, system optimization, etc
• Become an expert on the operation and application of Silvus' unique radio and networking solutions and its advantages over competing technologies
• Prepare and conduct product demonstrations for customer visits and equipment evaluations
• Visit customer sites to provide technical support and deliver training
• Troubleshoot failures and abnormal situations in the field
• Collect and analyze field failures and abnormalities and provide feedback to the development team
• Help the Design Engineers reproduce and troubleshoot problems
• Participate in resource allocation and hardware maintenance to support different sales and business development activities
• Help drive future product development
• Perform other related duties of which the above are representative
• Travel requirements – 50%; frequent travel for meetings, events, and demonstrations

Requirements:

• Bachelor's degree in Electrical Engineering or other related technical fields with at least 2 years of demonstrated experience in a pre-and post-sales technical support position; OR High School Diploma/GED with at least 6 years of experience in a pre-and post-sales technical support position
• Proficiency with radio frequency instruments such as signal generators and spectrum analyzers
• Willingness to travel and work at customer sites
• Security Clearance: Active U.S. Government SECRET clearance or the ability to obtain one within 15 months of hire
• Must be a U.S. Citizen due to clients under U.S. government contracts
• All employment is contingent upon the successful clearance of a background check and drug test
• Familiarity with Linux
• Proficiency with TCP/IP protocol and networking
• Experience with operating and testing IP radios/modems
• Knowledge of wireless communication systems, radio frequency signal propagation, and digital communication technologies
• Proficiency with programming languages such as C/C++
• Excellent organization skills and attention to detail
• Demonstrated written and verbal communication skills