Shift Technology is the leading AI platform for insurance, transforming underwriting, claims, and fraud through innovative solutions. The Data Scientist/Engineer will contribute to the US-Insurance roadmap, working on various data types and developing LLM-based solutions to enhance operational efficiency and client engagement.
Responsibilities:
- Actively contribute to the US-Insurance roadmap and clients, and working on various data types such as structured data, free text, documents and images
- Build and productionize data pipelines (structured, text, documents, images) optimized for LLMs and multi-modal models
- Design, develop and deploy LLM-based solutions (RAG, embeddings, instruction tuning) for subrogation, claims handling, document understanding, and related use cases
- Experiment with the latest in Agentic AI technologies (Langchain/Langgraph, OpenAI Agent SDK, MCP, A2A) and develop MVP for the next generation of autonomous subrogation solutions
- Develop 'Chain-of-Thought' and 'ReAct' prompting strategies to ensure the agent can justify its liability percentages based on the Comparative Negligence laws of different jurisdictions
- Create custom 'tools' for the agent, allowing it to query internal databases, call external weather APIs, or calculate impact force based on telemetry data
- Establish rigorous evaluation frameworks (LLM-as-a-judge) to ensure the agent’s decisions are unbiased, legally sound, and explainable
- Ensure responsible-AI practices: privacy, hallucination mitigation, explainability and compliance
- Lead client workshops, present prototypes, gather feedback and help define roadmap priorities