Senior Product Designer

Built is an AI-powered platform transforming the way real estate is financed, developed, and managed. The Senior Product Designer will own design strategy and execution for high-value projects, collaborating with product and engineering teams to create user-focused products and services.

Responsibilities:

• Partner with product and engineering to deliver premium, outcome-focused products and services to Built customers
• Lead user research and discovery efforts to uncover key behavior blockers, validate ideas, and shape product direction
• Create user flows, journey maps, workflows, and prototypes—selecting the appropriate fidelity and tools to solve the problem at hand
• Track and measure the impact of your design decisions using behavioral and engagement metrics
• Translate complex workflows into clear, accessible, and compliant user experiences across web and mobile platforms
• Identify breakdowns in our design system and lead efforts to evolve patterns, components and the agents that use them
• Collaborate with engineers throughout the development lifecycle to ensure accuracy and adaptability
• Act as a mentor to other designers by giving feedback, modeling good processes, and contributing to team culture
• Help grow the design team by participating in hiring, onboarding, and cross-functional initiatives
• Advocate for the user at every step—through storytelling, feedback loops, and inclusive design practices

Requirements:

• 5+ years of experience designing and shipping digital products, ideally in a SaaS or complex B2B context
• Comfortable leading projects independently, from framing to delivery and post-launch iteration
• Design for measurable impact, using research and data to track behavior change and refine user experience
• Confident in navigating regulated or domain-specific workflows (like construction finance), or eager to master them
• Influence cross-functional teams through strong communication, clear rationale, and a focus on outcomes
• Elevate team culture by mentoring others, giving actionable feedback, and modeling collaboration
• Fluent in Figma, know how to work with and contribute to a design system, and increasingly rely on AI to ship faster and see around more corners than before