Business Analyst

FOCUS is a company providing cloud-based administration solutions and services for the insurance industry. They are seeking a highly organized and detail-oriented Business Analyst to serve as a liaison between business stakeholders and technical teams, ensuring effective communication and successful delivery of business solutions.

Responsibilities:

• Gather, analyze, and document business requirements from stakeholders
• Create clear, structured, and high-quality documentation (process flows, requirements, user stories, etc.)
• Act as a bridge between business users and technical teams to ensure alignment
• Facilitate meetings, ask the right questions, and drive clarity in ambiguous situations
• Manage and maintain Jira board tickets for the Date Engineering team, including creating, updating, prioritizing, and tracking work items
• Support ongoing process improvements and identify opportunities for efficiency
• Assist in testing, validation, and implementation of solutions
• Communicate effectively with both technical and non-technical audiences

Requirements:

• Strong organizational skills with exceptional attention to detail
• Proven ability to produce high-quality, top-level documentation
• Excellent communication skills, especially when working with non-technical stakeholders
• Patience and professionalism in cross-functional collaboration
• Background or experience in the insurance industry
• Self-starter with the ability to work independently and take initiative
• Experience with ImageRight or similar document management/workflow systems
• Familiarity with Power BI or basic reporting tools
• Basic understanding of SQL (ability to read and interpret queries, not necessarily write them)