Senior Business Analyst, Commercial Analytics

Angi® is a company dedicated to connecting homeowners with reliable professionals for home services. They are seeking a motivated Senior Business Analyst to leverage data analysis and modeling techniques to generate strategic insights for their Pro Capacity & Marketplace teams, focusing on optimizing the connection between pros and homeowners.

Responsibilities:

• Serve as a vital bridge between raw data and executive strategy, leveraging advanced data analysis, modeling, and visualization techniques to generate strategic insights for our Pro Capacity & Marketplace teams
• Focus on understanding two-sided marketplace dynamics, with projects aimed at providing data-driven recommendations to ensure we are matching the best pros to the right homeowners, optimizing for revenue and customer experience
• Work closely with product, strategy, and operations teams to analyze service pro behavior and network performance
• Provide data-backed recommendations that answer not just 'what happened?', but 'what will happen?' and 'what should we do?' to enhance the customer experience and grow the bottom line
• Engage with cross-functional stakeholders in Product, Strategy, and Operations
• Build lasting relationships to understand their analytical needs, align on project timing, and ensure data-driven decisions are at the heart of every initiative
• Analyze shifts in network trends to identify growth opportunities
• Leverage advanced modeling (Python/R) to generate predictive and prescriptive insights that optimize revenue and marketplace health, supporting self-serve solutions to empower the broader organization
• Translate complex findings into clear, compelling stories to non-technical stakeholders through clear, compelling narratives and visualizations
• Build and maintain high-impact dashboards (Looker, Tableau, or Power BI) that monitor key metrics in near real-time, allowing the team to remain agile in response to changing market conditions
• Work alongside Data and Product teams to maintain accurate, scalable data solutions and enhance shared data resources
• Follow best practices for data validation and quality assurance
• Proactively seek out ways to leverage AI to streamline analytical workstreams and spark creativity
• Document your findings to build the team’s collective knowledge base and embrace opportunities to share insights with peers and mentor junior team members

Requirements:

• Bachelor's degree in Data Science, Economics, Statistics, Business, or a related field
• 5+ years of analytical experience in an e-commerce, marketplace, or related field
• Strong proficiency in SQL and data analysis tools such as Python or R
• Expertise in data visualization tools such as Looker, Tableau, or Power BI
• Demonstrated ability to apply predictive modeling techniques to solve business problems
• Excellent communication skills with the ability to translate complex data into actionable business recommendations
• Strong project management skills and the ability to manage multiple priorities in a fast-paced environment
• Ability to leverage AI to streamline analytical workstreams