Senior Product Manager - Healthcare Patient Experience

Nextech is a leader in specialty healthcare technology solutions, seeking a Senior Product Manager to lead the prioritization, planning, and execution of product functions. The role involves collaborating with technical teams, understanding customer needs, and coordinating go-to-market strategies while ensuring compliance with industry regulations.

Responsibilities:

• Influence the roadmap through discovery, prioritization, refining requirements, and determining a value matrix for client delivery
• Work in partnership with Engineering and Design counterparts
• Gather insights into Customer priorities and market imperatives and turning these into structured inputs towards prioritization and road mapping decisions
• Partner with Squad Technical Owner in sprint planning and other agile ceremonies
• Communicate product roadmaps both internally and to clients and industry analysts
• Lead customer needs discovery activities and translation of these findings into product requirements – e.g., development of epics, stories, story boards and mockups
• Work with Customers to gain insight into their needs and priorities
• Translate insights into epics and stories and develop and manage the backlog
• Work with UX/UI team to develop mockups and story boards for validation exercises with clients and subject matter experts
• Maintain knowledge of industry regulatory trends and compliance as it relates to, but not limited to, certifications and internal organization training
• Partner with Squad Technical Owners to continuously groom the backlog
• Work closely with the internal compliance team to understand industry regulatory requirements and translate those requirements into epics and stories
• Communicate regulatory needs and changes to both internal and external stakeholders
• Work closely with internal stakeholders to understand and synthesize organizational goals and priorities, as it pertains to the respective product portfolio
• Develop educational materials, webinars, and training for the product portfolio
• Develop robust and competitive pricing, messaging and positioning ahead of all Go-To-Markets (GTM)
• Identify industry trends and competitive dynamics to inform pricing, messaging, and positioning
• Additional duties as assigned based on business needs

Requirements:

• 5 years of relevant product management experience in practice management, patient acquisition, patient management, and patient engagement
• Ability to bring to surface and synthesize client needs and pain-points
• Experience developing consumer or patient-facing solutions
• Demonstrated ability to lead and work across functional teams in a collaborative manner
• Strategic thinker with ability to execute day-to-day operational activities with clients and other functional areas
• Knowledge of healthcare industry regulatory trends and compliance as it relates to, but not limited to, certifications and internal organization training
• Undergraduate degree
• Experience with Go-High-Level CRM or other healthcare CRMs
• Exposure to working with ambulatory practices
• Familiarity with Jira and Agile software development
• Working in healthcare digital marketing