Business Systems Analyst

KellyMitchell Group is seeking a Business Systems Analyst to join their remote team. The role involves coordinating with various stakeholders, documenting requirements, and developing supporting documentation while collaborating within an agile environment.

Responsibilities:

• Coordinating with vendors, partners, architects, project management, other caregivers within their agile team and throughout the company
• Facilitating meetings, managing structured email correspondence and organizing virtual sessions to elicit and document requirements of various types for initiatives supporting all departments
• Utilizing SMART criteria and balancing productive skepticism with scrutiny
• Providing periodic mentorship to other caregivers on how to analyze current and proposed processes, document deltas, provide project support, troubleshoot reports/extracts, create well-formed user stories in TFS
• Collecting, organizing, documenting user feedback
• Developing supporting documentation including but not limited to: process workflows, mapping documents, security configurations, batch job documentation, change requests, SQL queries, use cases, mockups, acceptance criteria and SharePoint pages
• Collaborate closely with Quality Assurance Engineers
• Taking the lead when necessary of test plans, test scripts, test data, communication plans, bugs and report outs
• Performing duties as a member of a Scrum or Kanban agile team
• Adhering to team agreements, attending team ceremonies, proactively contributing to ensure team successfully completes all commitments each sprint and advocating for team to continuously work to improve velocity and quality each sprint
• Performing on-call and after-hours support duties
• Collaborating with teams and individuals within a highly regulated, rapidly changing industry to design/develop/manage numerous simultaneous solutions in a fast paced, high demand, rapidly evolving technical environment that consistently produces high quality/value business deliverables

Requirements:

• Coordinating with vendors, partners, architects, project management, other caregivers within their agile team and throughout the company
• Facilitating meetings, managing structured email correspondence and organizing virtual sessions to elicit and document requirements of various types for initiatives supporting all departments
• Utilizing SMART criteria and balancing productive skepticism with scrutiny
• Providing periodic mentorship to other caregivers on how to analyze current and proposed processes, document deltas, provide project support, troubleshoot reports/extracts, create well-formed user stories in TFS
• Collecting, organizing, documenting user feedback
• Developing supporting documentation including but not limited to: process workflows, mapping documents, security configurations, batch job documentation, change requests, SQL queries, use cases, mockups, acceptance criteria and SharePoint pages
• Collaborate closely with Quality Assurance Engineers
• Taking the lead when necessary of test plans, test scripts, test data, communication plans, bugs and report outs
• Performing duties as a member of a Scrum or Kanban agile team
• Adhering to team agreements, attending team ceremonies, proactively contributing to ensure team successfully completes all commitments each sprint and advocating for team to continuously work to improve velocity and quality each sprint
• Performing on-call and after-hours support duties
• Collaborating with teams and individuals within a highly regulated, rapidly changing industry to design/develop/manage numerous simultaneous solutions in a fast paced, high demand, rapidly evolving technical environment that consistently produces high quality/value business deliverables
• Ability to communicate effectively with business teams
• Understand and document business processes and translate them into technical requirements
• Doesn't need to be advanced—just basic queries to sort and filter data
• Possess an understanding of the Information Services departmental goals, strategies, roadmap
• Self-starter, proactive, and communicative—shouldn't hesitate to jump on a call to resolve issues
• Experience with FACETS record keeping
• Frontend and backend understanding, including table structures and data storage, is beneficial
• Comfortable working in a fully remote setup
• Ability to work within PST hours (9–4 PST) when collaboration is needed