IT Product Designer

Ford Motor Company is seeking a detail-oriented UI Designer to join their product team, focusing on the evolution of internal order fulfillment tools. The role involves collaborating with Product Owners to translate operational requirements into high-fidelity designs that enhance dealer efficiency in processing orders.

Responsibilities:

• Strategic Design Leadership: Partner closely with software engineers, product managers, and a diverse range of stakeholders to deeply understand technical constraints, user stories, and complex workflows inherent in our internal fulfillment systems
• End-to-End UI Design: Own the design process from concept to implementation, creating detailed wireframes, user flows, interactive prototypes, and high-fidelity mockups that simplify data-heavy tasks and complex interactions
• Iterative & User-Centered Development: Champion a culture of rapid iteration and continuous improvement, incorporating feedback from Product Owners, internal stakeholders, and user research to ensure designs meet critical operational needs and deliver exceptional user value
• Seamless Developer Handoff: Prepare clear, comprehensive, and well-documented design specifications and assets for engineering teams. Provide proactive support throughout the implementation phase to guarantee visual and functional accuracy, maintaining design integrity
• Elevate Design Systems: Actively contribute to and evolve the broader Ford design system and internal design libraries, ensuring consistency, scalability, and reusability across multiple internal products
• Mentorship & Guidance: Provide design leadership and mentorship to other designers within cross-functional groups, fostering their growth as UX practitioners and contributing to a collaborative and inclusive culture within the larger Digital team
• Advocate for the User: Champion user-centered design principles for your areas of focus, balancing user needs with critical business objectives and technical feasibility
• Drive Consistency & Quality: Ensure a consistent approach, integrity in usability, and accessibility across all design efforts involving multiple product units
• Project Planning & Strategy: Engage in project planning and scoping activities, aligning design initiatives with business needs and identifying new design opportunities to set teams up for success
• Innovation & Refinement: Concept, design, test, launch, and continuously refine new products and services through a systems-thinking approach, addressing both known and emergent user needs
• Data-Driven Design: Support design efforts for a data-driven "test & learn" program, integrating analytics and insights to inform design decisions and measure impact
• Problem Identification & Solutioning: Proactively collaborate with stakeholders to identify pain points and develop innovative solutions that enhance the user experience and operational efficiency

Requirements:

• Bachelor's degree in a design-related field (e.g., User Experience Design, Human-Computer Interaction, Interaction Design, Graphic Design) OR 5+ years of extensive experience in digital product design (UI/UX)
• 5+ years of demonstrable experience in UI design, delivering projects from definition through execution and refinement
• Master's degree in User Experience Design, Human-Computer Interaction, or a related field (e.g., Sociology, Anthropology, Psychology, Human Factors)
• Expert-level proficiency with Figma (or similar design tools) for wireframing, prototyping, and high-fidelity mockups
• Strong understanding and practical application of Interaction Design, Service Design, Design Excellence, and Information Architecture principles
• Proven ability to build consensus, influence stakeholders, and work effectively within dynamic cross-functional teams of designers, product managers, and engineers
• Exceptional communication skills, with the ability to articulate design rationale, build relationships, and proactively engage with team members and leadership
• Demonstrated ability to communicate the value of product features, identify trade-offs, and deliver high-quality digital products that meet user and business needs
• A strong portfolio showcasing impactful UI design work across a variety of complex digital products or platforms
• Ability to thrive in a remote and dynamic working environment, earning trust, maintaining positive relationships, and contributing to an inclusive culture