Support Engineer (Bug Fixing & Data Quality)

NAVA Software Solutions is a company focused on providing software solutions, and they are seeking a Support Engineer to address data quality issues and debug software. The role involves investigating data quality issues, fixing bugs in the Java codebase, and writing SQL queries to ensure data integrity.

Responsibilities:

• Investigate and resolve data quality issues reported by clinical teams or internal monitoring
• Debug and fix bugs in the Java codebase — ranging from data mapping errors to API failures
• Write SQL queries to trace data lineage, identify root causes, and validate fixes
• Participate in on-call rotation — respond to production alerts and triage incidents
• Document issues and fixes to build team knowledge and reduce repeat incidents
• Address tech debt that contributes to recurring bugs or instability

Requirements:

• Strong SQL — ability to write complex investigative queries against large clinical datasets
• Java experience — comfortable reading, debugging, and fixing code in a Java codebase
• Production debugging skills — can trace issues across APIs, databases, and data pipelines
• Comfortable working independently and under time pressure on time-sensitive issues
• Healthcare data experience (FHIR, HL7, clinical data models)
• Experience with HAPI FHIR or similar healthcare Java libraries
• Familiarity with cloud infrastructure (AWS, Docker) for log access and environment troubleshooting
• On-call or incident response experience