National Veterinary Associates is seeking a highly organized and execution-focused Project Manager to support strategic hospital initiatives within their veterinary network. This role involves driving day-to-day coordination, implementation activities, and ensuring hospital readiness for launch.
Responsibilities:
- Manage and coordinate implementation and transition projects from initiation through completion
- Develop and maintain project plans, timelines, task tracking, and key deliverables
- Coordinate cross-functional activities across Operations, Medical, People Teams, IT, Marketing, and Facilities
- Monitor progress, dependencies, and risks to ensure milestones and deadlines are met
- Provide regular status updates and communicate expectations clearly to identified stakeholders
- Identify issues early, recommend solutions, and escalate as appropriate to support successful execution
- Support hospital teams through operational transitions by ensuring readiness and adherence to established implementation plans
- Assess the impact of changes on workflows, people, and processes and help facilitate smooth adoption
- Provide on-site support during key transition phases, including readiness and go-live periods
- Partner with field leadership to support post-transition stabilization and effective handoff and go-forward ownership
- Deliver and/or coordinate limited training related to workflows, tools, and customer experience expectations
- Reinforce existing training materials and ensure teams know how to access ongoing resources
- Support consistent adoption of processes without responsibility for creating new training programs
- Facilitate collaboration between functional departments and hospital teams to support aligned execution
- Support communication efforts by reinforcing clear messaging to reduce disruption and resistance to change
- Develop and maintain project documentation, reports, and status summaries to track progress and outcomes
- Manage multiple initiatives concurrently while maintaining alignment with PMO priorities
Requirements:
- Bachelor's degree or equivalent practical experience
- Proven experience in project management, implementation, operations, or field-based roles
- Strong understanding of project management tools, methodologies, and best practices
- Demonstrated ability to work effectively in matrixed environments
- Excellent communication and organizational skills
- Strong problem-solving skills with attention to detail and follow-through
- Experience using project management software and tools
- Ability to travel approximately 50% of the time, including multi-day site visits during active implementations