Staff Technical Program Manager (Industry Verticals - AI Agents)

Trase Systems is an AI company that empowers enterprise leaders to harness the potential of AI while minimizing complexity and risks. As a Staff Technical Program Manager, you will be responsible for managing execution across complex, high-stakes customer programs in national security, healthcare, and enterprise deployments, ensuring successful and reliable customer outcomes.

Responsibilities:

• Own end-to-end execution of customer-facing programs across national security, healthcare, and enterprise verticals, translating ambiguous customer requirements and platform capabilities into clear, actionable delivery plans
• Coordinate customer milestones, integration timelines, and deployment readiness across engineering, DevOps/SRE, and external stakeholders, ensuring alignment on scope, sequencing, and success criteria
• Manage compliance and security-driven constraints (e.g., RMF/ATO processes, HIPAA considerations, enterprise security requirements), ensuring delivery plans account for approval cycles, evidence generation, and audit readiness
• Identify and manage cross-team and cross-environment dependencies (platform services, infrastructure, integrations), reducing integration risk and preventing delivery delays
• Establish and maintain execution cadence for customer programs, including milestone tracking, readiness reviews, stakeholder updates, and escalation paths
• Drive release and deployment readiness across environments (cloud, VPC, on-prem), ensuring systems are validated, secure, and operationally ready before customer delivery
• Partner with DevOps/SRE to ensure incident readiness, monitoring, and operational procedures are in place for customer deployments, particularly in high-assurance environments
• Act as the central point of accountability for delivery status, risks, and tradeoffs across customer programs, ensuring transparency and proactive risk mitigation

Requirements:

• 8–10+ years of experience in technical program management, engineering, or related roles
• Experience delivering complex technical systems to external customers or regulated environments
• Strong understanding of distributed systems, deployment models, and integration challenges
• Demonstrated ability to drive execution across teams and stakeholders under ambiguity
• Eligibility to get security clearance or currently has one
• Strong technical fluency with ability to understand system architecture, APIs, and deployment patterns
• Experience working with cloud and/or on-prem environments, networking, and infrastructure constraints
• Familiarity with security and compliance frameworks (e.g., RMF/ATO, HIPAA, enterprise security controls)
• Ability to engage in technical tradeoff discussions across engineering, security, and operations
• Experience working on national security or government programs (or willingness to pursue clearance)
• Experience with regulated industries (healthcare, defense, enterprise security)
• Familiarity with Kubernetes, Infrastructure-as-Code, and observability systems
• Experience supporting customer-facing deployments or enterprise integrations