Business Systems Analyst Senior

PNC is a company that emphasizes its people as its greatest differentiator and competitive advantage. The Business Systems Analyst Senior role involves analyzing business requirements, directing process improvement projects, and providing recommendations to resolve business issues.

Responsibilities:

• Participates in analyzing business requirements and production specifications for changes made to technology applications
• Formulates and defines the system scope and objectives, based on user needs and business processes
• Directs business process improvement projects for internal business groups, aiming to improve business results
• Identifies and documents all system constraints, implications and consequences of various proposed system changes
• Provides recommendations for addressing and resolving business issues, for a specific business group

Requirements:

• Participates in analyzing business requirements and production specifications for changes made to technology applications
• Formulates and defines the system scope and objectives, based on user needs and business processes
• Directs business process improvement projects for internal business groups, aiming to improve business results
• Identifies and documents all system constraints, implications and consequences of various proposed system changes
• Provides recommendations for addressing and resolving business issues, for a specific business group
• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework
• Roles at this level typically require a university / college degree, with 2+ years of relevant professional experience
• In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered
• Bachelors
• Application Development
• Business Management
• Customer Solutions
• Design
• Group Problem Solving
• Process Improvements
• Release Management
• Software Solutions
• User Experience (UX) Design
• Business Assessment
• Business Process Modeling
• IT Environment
• IT Project Management
• Requirements Analysis
• Technical Writing/Documentation
• Workflow Analysis