Business Analyst

CAI is a global services firm with over 9,000 associates, and they are seeking a motivated Business Analyst to assist in driving automation within the business. The role involves working closely with an external development team and engaging with business leads to ensure proper project completion and documentation of requirements for automation.

Responsibilities:

• Work closely with an external development team, communicating requirements, and following up with business leads on development topics as needed
• Engage with business leads, educating, and coaching as necessary, to ensure proper engagement
• Organizing issues 'post go-live' and owning process to correct
• Assess data quality associated with an automation and ability to outline and follow-up on an improvement plan
• Organize meetings, workshops, testing sessions etc. to drive completion of a project
• Assess and document requirements for an automation
• Other assigned duties

Requirements:

• Minimum 5+ years' experience in Business Analysis
• Experience in project management
• Working knowledge of SharePoint
• Solid experience with Microsoft Teams
• Working knowledge of automations (i.e., MS Power Automate)
• Detail and goal oriented
• Exceptional communication skills
• Technical writing experience
• Self-starter
• Ability to work independently and within a team
• Process oriented (experience with documenting process narratives preferred)