Product Manager

SolidProfessor is an e-learning company seeking a driven and customer-focused Product Manager to join their team. The role involves leading the development of innovative solutions in the 3D design and manufacturing sector, collaborating with cross-functional teams, and ensuring products meet customer needs and business goals.

Responsibilities:

• Lead continuous discovery by talking to customers weekly to understand their real needs, not just their feature requests
• Own value and viability - ensuring solutions work for both the customers and the business
• Work as a trio, not in sequence — collaborate daily with your Designer and Engineer to shape solutions together
• Test assumptions before building by running small experiments to validate or invalidate ideas quickly
• Define and track outcomes, not just outputs — measure success by impact, not shipped features
• Demonstrate efficiency in all areas, including time management, team efforts, and driving business value

Requirements:

• Bachelor's degree (or equitable work experience)
• Minimum of 3 years of experience building and shipping customer-facing software
• Experience working with cross-functional teams in Agile/Scrum environments
• Strong data literacy, using analytics to inform decisions rather than justify them after the fact
• Fluency in discovery practices, including customer interviews, assumption testing, and rapid experimentation
• Excellent communication skills with the ability to build consensus through influence rather than authority
• Strong organizational, problem-solving, project management, and follow-through abilities
• Outstanding relationship-building skills and enthusiasm for proactively engaging customers to identify obstacles and develop solutions that best fit their needs
• Autonomous, detail-oriented, and self-driven team player who thrives while prioritizing and multitasking in a fast-paced, entrepreneurial environment
• Experience with Amplitude, Heap, Mixpanel, Pendo, or other product analytics tools
• Experience managing a SaaS product
• Experience in the Learning Management System space