Business Analyst Technology - Rate Lock - REMOTE

SitusAMC is a company focused on transforming client businesses and enhancing careers in the Real Estate Industry. They are seeking a Business Analyst Technology to monitor and analyze system usage, design solutions, and create specifications for system adjustments, collaborating with stakeholders and serving as a subject matter expert within the technology department.

Responsibilities:

• Collect, review, analyze, and document system/user requirements from business users
• Collaborate with stakeholders to define project goals, scope, and timelines
• Respond to changes in project scope, priorities, or requirements by adjusting plans and priorities accordingly
• Assign tasks as directed by manager
• Analyze information, including oral and written feedback from users, survey responses, and usage statistics to strengthen and validate requirements
• Promote and support department goals and objectives
• Communicate feedback/performance/status of staff to manager
• Track, organize, and prioritize assigned projects
• Work on projects to completion within the required time frames, proactively communicating any delays to manager and/or interested stakeholders
• Analyze and translate business requirements to detailed functional designs for development, testing and implementation for SitusAMC’s systems
• Investigate system usage including overrides, exception and validation handling, common errors or excessive time per page/field as assigned by manager
• Participate in discussions with other application analysts to ensure synergy between systems within the organization
• Participate, own or facilitate any other quality initiatives as assigned by manager
• Anticipate and prevent problems and roadblocks before they occur
• Assist with UAT testing
• Assist in demo preparation
• Handle day to day requests
• Communicate test progress, results, & issues/roadblocks to project stakeholders/Mgmt
• Other activities as may be assigned by your manager

Requirements:

• College degree in related field, or equivalent combination of education and experience
• Experienced professional with 5+ years of industry and/or relevant experience, typically at a Senior Analyst or Analyst level role or external equivalent
• Over five years in mortgage / technology / secondary market experience
• Training in finance / mortgage banking desired
• Demonstrated success as a QA or Technology Analyst at SitusAMC strongly preferred
• Create and maintain positive and professional relationships with all staff and stakeholders
• Strong communication skills, both verbal and written
• Demonstrated ability to provide actionable constructive feedback objectively and with diplomacy
• Computer literate with in-depth knowledge of MS Office and web-based systems; visual aids; emphasis on Excel
• Excellent PC skills and possess high level of proficiency in Microsoft products
• Demonstrate professional behavior and teamwork, punctual, dependable
• Demonstrate comprehensive problem-solving skills
• Demonstrate excellent organizational and people skills
• Limited travel
• Flexible schedule required