Business Analyst (Systems & Process Improvement)

job summary:

We are looking for a Business Analyst to support a system transformation project focused on improving workflows, data management, and reporting. In this role, you will partner with stakeholders to gather requirements, analyze current processes, and help deliver a more efficient, modern solution.

This is a hands-on role ideal for someone with strong experience in requirements documentation, gap analysis, and testing, along with exposure to data and reporting tools like Excel and Power BI. Experience working in government or highly regulated environments is highly preferred.

location: Telecommute

job type: Contract

salary: $46.50 - 51.50 per hour

work hours: 8am to 5pm

education: Bachelors



responsibilities:

Job Responsibilities

• Gather and document business and system requirements through stakeholder collaboration
• Analyze current processes and perform gap analysis to define future-state solutions
• Create clear, structured documentation (requirements, workflows, data mappings)
• Partner with technical teams to support system design, development, and implementation
• Support testing efforts, including test planning, test cases, and validation (UAT)
• Assist with reporting and data requirements, including dashboards and KPIs
• Track requirements, changes, and updates throughout the project lifecycle
• Communicate progress, risks, and issues to stakeholders and project leadership
• Facilitate meetings and ensure alignment between business and technical teams

qualifications:

Qualifications

5-7+ years of experience as a Business Analyst or similar role

Strong experience with requirements gathering, documentation, and validation

Experience performing gap analysis and process mapping

Experience supporting testing efforts (UAT, test planning, execution)

Familiarity with SDLC and Agile or hybrid delivery environments

Strong communication and stakeholder management skills

Proficiency with Excel; experience with reporting tools like Power BI preferred

Experience with workflow/process tools (e.g., PowerAutomate or similar)

Experience working in government or highly regulated environments preferred

Ability to work independently and manage multiple priorities

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.


It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.