About this role
ServiceNow SAM
Location : Dallas TX
Role : Onsite / Hybrid Job Description :-
Overview:
The ServiceNow & SAM Licensing Consultant supports enterprise clients by implementing ServiceNow solutions, optimizing software asset management processes, and ensuring accurate licensing, entitlement management, and operational efficiency. Key Responsibilities
ServiceNow Consulting
Configure and implement ServiceNow modules including ITSM, ITAM, SAM, CMDB, and workflow
automation.
Lead deployments of new ServiceNow instances for large enterprise clients across healthcare, operating models.
insurance, retail, and financial services.
Integrate ServiceNow with enterprise systems such as Epic EMR, Azure DevOps, SCCM, and
identity platforms.
Assess existing IT and cybersecurity asset management processes and recommend improvements
to data quality and operating models.
Build scalable request workflows, automation, dashboards, and governance standards.
Software Asset Management & Licensing
Manage large scale SAM implementations including onboarding thousands of entitlements.
Analyze software usage, contracts, and entitlements to identify compliance gaps and cost
savings opportunities.
Perform license reconciliation, audit support, and vendor compliance reviews.
Maintain software inventories using ServiceNow SAM Pro, Flexera, on Snow to ensure accurate
lifecycle tracking.
Develop reporting and governance frameworks to strengthen SAM processes across the
organization. Qualifications
Hands on experience with ServiceNow ITSM, TAM, SAM, CMDB).
Strong understanding of software licensing, entitLement management, and SAM audit processes.
ServiceNow Certified System Administrator; TIL V4 Foundations.
Proficiency with asset management platforms ServiceNow SAM Pro, Flexera, Snow).
Strong data analysis skills
Background in enterprise IT operations, cLoud technologles, and configuration baselines.