Business Analyst
Austin, Minnesota, United States of America
Contract
18 hours ago
$35 USD
Key skills
GoAITableauAgileScrum
About this role
Description
Business Analyst
Onsite | Austin, TX | Contract
We are looking for an experienced Business Analyst to join our local client on a long-term contract basis in Austin, Texas. This role requires a proactive, detail-oriented individual who can analyze complex business systems, identify opportunities for improvement, and collaborate with stakeholders to implement effective solutions.
Responsibilities:
Conduct thorough analyses of business systems and user needs, ensuring alignment with organizational strategies.
Utilize data analysis tools such as Excel and Tableau to interpret raw data and provide actionable insights.
Collaborate with stakeholders to identify inefficiencies and propose technology-driven solutions to optimize business processes.
Develop detailed documentation, including user requirements, program functions, and system modification steps.
Perform business process mapping and reengineering to enhance operational effectiveness.
Prepare solution recommendations, risk assessments, and financial analyses, including cost-benefit evaluations.
Lead gap analysis efforts to identify discrepancies between current and desired states.
Participate in Agile Scrum processes to ensure timely delivery of high-quality solutions.
Review and analyze call center customer service operations to identify areas for improvement.
Facilitate document review processes to ensure accuracy and compliance.
Requirements
Requirements:
A minimum of 4+ years of experience as a senior Business Analyst in a technical capacity.
At least 2 years of experience as a data analyst, with proficiency in tools like Excel and Tableau.
Proven expertise in business process reengineering and mapping.
Familiarity with Agile Scrum methodologies and principles.
Demonstrated ability to conduct gap analyses and propose effective solutions.
Strong experience in reviewing and analyzing customer service operations within call centers.
Previous work experience with government projects is required.
Must be available for in-person interviews in Austin, Texas.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use and Privacy Notice.
Business Analyst
Onsite | Austin, TX | Contract
We are looking for an experienced Business Analyst to join our local client on a long-term contract basis in Austin, Texas. This role requires a proactive, detail-oriented individual who can analyze complex business systems, identify opportunities for improvement, and collaborate with stakeholders to implement effective solutions.
Responsibilities:
Conduct thorough analyses of business systems and user needs, ensuring alignment with organizational strategies.
Utilize data analysis tools such as Excel and Tableau to interpret raw data and provide actionable insights.
Collaborate with stakeholders to identify inefficiencies and propose technology-driven solutions to optimize business processes.
Develop detailed documentation, including user requirements, program functions, and system modification steps.
Perform business process mapping and reengineering to enhance operational effectiveness.
Prepare solution recommendations, risk assessments, and financial analyses, including cost-benefit evaluations.
Lead gap analysis efforts to identify discrepancies between current and desired states.
Participate in Agile Scrum processes to ensure timely delivery of high-quality solutions.
Review and analyze call center customer service operations to identify areas for improvement.
Facilitate document review processes to ensure accuracy and compliance.
Requirements
Requirements:
A minimum of 4+ years of experience as a senior Business Analyst in a technical capacity.
At least 2 years of experience as a data analyst, with proficiency in tools like Excel and Tableau.
Proven expertise in business process reengineering and mapping.
Familiarity with Agile Scrum methodologies and principles.
Demonstrated ability to conduct gap analyses and propose effective solutions.
Strong experience in reviewing and analyzing customer service operations within call centers.
Previous work experience with government projects is required.
Must be available for in-person interviews in Austin, Texas.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use and Privacy Notice.