Business Application Engineer

Parthenon Management Group is an association management company offering management services to professional and trade associations. The Senior Business Application Engineer will be responsible for the maintenance and enhancement of software platforms for the company and its clients, translating user requirements into technical specifications and developing application features.

Responsibilities:

• Meet regularly with the Business Applications Team and business analysts to clarify priorities and requirements
• Quickly translate user/business requirements into solid technical specifications
• Design, develop, test, debug, and document application features and enhancements for the AMS platform
• Build and maintain relational and dimensional data models; write efficient SQL and optimize queries
• Implement integrations between the AMS and client websites or third-party systems
• Participate in code reviews, both giving and receiving constructive feedback
• Create and maintain technical documentation, deployment guides, and runbooks
• Assist in developing and maintaining CI/CD pipelines and automated testing
• Support deployment processes and post-deployment validation
• Collaborate with senior engineers on solution architecture and technical approach
• Troubleshoot and resolve production issues in collaboration with the team; participate in on-call rotation
• Contribute to mobile app development and maintenance under the guidance of senior engineers
• Support client onboarding from a technical/AMS perspective (data migration, configuration, etc.)
• Actively suggest improvements to existing systems and processes
• Assist with database reporting, Excel data manipulation, and ad-hoc data tasks
• Provide supplemental IT support and help onboard new team members (hardware, accounts)
• Perform other duties as assigned
• Participate in the on-call rotation and help resolve incidents outside regular business hours (with senior backup when needed)
• Serve as a backup escalation point for complex support tickets or client issues
• Assist in gathering requirements and preparing documentation for internal IT audits and compliance efforts (SOC 2, GDPR, etc.)
• Contribute ideas and effort estimates during annual budgeting and sprint planning cycles
• Help create or update departmental runbooks, monitoring dashboards, and alerting rules
• Occasionally present technical topics or demo completed work in team or company-wide meetings
• Actively participate in knowledge-sharing sessions and brown-bag lunches
• Provide constructive feedback during retrospectives to continuously improve team processes
• Other duties as assigned

Requirements:

• Bachelor's Degree, Training program or experience as a full-stack developer with 4 years minimum experience, understand core components of software development
• Six (6) years' working on an Agile/Scrum Team or some form of software development project management
• Ability and enthusiasm for quickly learning new technologies
• Experience with the following technologies is required: JavaScript Frameworks, HTML, CSS, PHP (WordPress & Symfony & Composer), Linux (Apache, Nginx, PostGress, MySQL, Shell Scripting), Docker, and AWS (Lambda, EC2, SES, SQS, CloudFront)
• Experience with the following technologies is preferred but not required: Domain Name Services, TCP/IP Model, Authentication (X.509 Certificates, SAML, JWT), Windows System Administration, C# .NET, NextJS, Ionic React, WebSocket Pub/Sub, Test Driven Development, Experience Building REST or GraphQL Backends, Relational database queries and data model changes
• Experience with eCommerce / Payment Card Industry Standards and Conference / Convention Planning and Management is a plus
• Ability to communicate and assist staff in the office with technology related issues
• Ability to prioritize and manage multiple projects at one time
• Creative Problem Solver
• Creates an inclusive and dynamic culture