Technical Business Analyst (mostly remote)

OP Consulting Group LLC is a consulting firm seeking a Technical Business Analyst to support project planning and requirement gathering. The role involves facilitating meetings, analyzing business processes, and translating business requirements into technical specifications while ensuring successful implementation of solutions.

Responsibilities:

• Perform Business Analyst duties for the planning and requirement gathering phases of this project
• Facilitate meetings with business leaders to elicit As-Is process flows, requirements, and other pertinent information required to reengineer business processes into UBOS focusing mainly on the financial posting, payments, refunds, and financial reconciliations processes
• Conduct reviews and comparisons of current business processes with the best practices, to determine where business process or system changes are necessary
• Anticipate the direction of PTC business areas and recommend new processes or opportunities that will support the UBOS objectives
• Translate business requirements into detailed Service Blueprints, Business Process Flow diagram, Agile Features, and User Stories and support development of technical specifications and solutions
• Enter and track in Azure Development Operations (ADO) Blueprints, Process Flows, Features, User Stories, and related documentation
• Exhibit experience visually modeling the information obtained during elicitation meetings
• Conduct feasibility studies and analyze existing systems to identify areas for improvement
• Identify and define KPIs including business rules, ownership, data sources and optimal visualization
• Develop and maintain a productive working relationship with technology staff, business owners, project sponsors, vendors, and key clients
• Stay up-to-date with industry trends and emerging technologies to drive innovation
• Work closely with development teams to ensure the successful implementation of solutions
• Complete projects consistent with PTC and PMO guidelines
• Develop and execute test Scenarios, Scripts, and plans to ensure solutions meet business requirements
• Support training and support to end-users and stakeholders
• Create and maintain comprehensive project documentation
• Demonstrate exceptional critical thinking and problem-solving skills
• Lead and participate in project team activities for system work efforts related to enterprise systems
• Work independently to accomplish the tasks and duties assigned
• Adhere to and follow all PTC standards, policies, and procedures
• Utilize various software and/or technology tools to perform job duties
• Perform tasks and other duties as assigned by the PTC

Requirements:

• Exp. as a Business Analyst or Technical Analyst in a technology-driven environment. - Required - 3 Years
• Exp. as a BA, on projects of various size/subject matter within the government/public sector, ideally in at least 3, or more, of the Technical Areas. - Required
• Strong understanding of software development lifecycle (SDLC) and agile methodologies. - Required
• Proficiency in business analysis tools and techniques. - Required
• Experience with data analysis and visualization tools (e.g., SQL, Excel, Figma). - Required
• Proficient in the Microsoft Office 365 suite of business software including Teams, Word, Excel, & PowerPoint, plus proficient in Microsoft ADO Testing - Required
• Bachelor's degree in Computer Science, Information Technology, Business Administration, or related field - Required
• Familiarity with project management tools (e.g., MS Project). - Highly desired