Director, Cloud Engineering - OS & Data Management

FICO is a leading global analytics software company, helping businesses in 100+ countries make better decisions. They are seeking a Director of Cloud Engineering to provide leadership in the Infrastructure & Data space within a fast-paced cloud environment, focusing on implementing future visions and improving existing processes. The role involves collaboration with architects and stakeholders, mentoring team members, and ensuring compliance with industry standards.

Responsibilities:

• Collaborate with service management resources to manage and prioritise project backlog
• Work with architects to deliver and onboard a future vision (tooling, processes, design, etc.), such that it meets stakeholder requirements
• Maintain and, where possible, assist in improvement of existing tooling, processes and designs to assist in meeting short term requirements, while aligning with longer term vision
• Collaborate with stakeholder teams to successfully integrate into business processes and engineering (e.g. CI/CD pipelines) in a supportable and scalable manner
• Assist in creating standards, policies, self-service automation, and general implementation of agreed designs
• Mentor and guide team members on best practices, fostering a culture of continuous learning and improvement
• Stay abreast of emerging technologies in the space, and more generally and ensure these are added to training regimes where applicable
• Play a role in incident management escalations, utilizing tooling and processes to optimize troubleshooting capabilities, and to ensure continuous improvement
• Ensure solutions comply with industry standards and security regulations, safeguarding data integrity and privacy

Requirements:

• Expert knowledge and experience in management of OS level management within a cloud environment, both engineering and operational
• Proven leadership experience with the ability to deliver complex projects on time and within scope
• Deep understanding of containerization (Docker), orchestration (Kubernetes), and microservices architectures
• Familiarity with infrastructure as code tools like Terraform, CloudFormation, or Ansible
• Understanding of logging, monitoring, tracing at the infrastructure layer in large-scale distributed systems
• Experience with real-time analytics platforms and handling streaming data
• Experience in effective integration of AI into both project and daily activities
• Experience with using technologies to drive scalability and building end to end autonomous scaling systems within infrastructure
• Advanced experience working in a Cloud Environment
• Understanding of security considerations, including data encryption and access controls
• Certifications such as AWS Certified Solutions Architect are a plus