Senior Project Manager – Contract Logistics (Manhattan WMS/OMS Deployment

Trident Consulting is currently seeking a Senior Project Manager for the deployment of Manhattan WMS and OMS for a leading global provider of supply chain solutions. The role involves leading the end-to-end implementation of these systems across multiple warehouse sites, ensuring projects are delivered on time and within scope while engaging with various stakeholders.

Responsibilities:

• Lead full lifecycle implementation of Manhattan Active WMS and OMS across warehouse sites
• Develop and manage detailed project plans, schedules, milestones, and resource allocations
• Ensure alignment with overall program governance and deployment roadmap
• Drive execution across key workstreams: Operations, IT & Integration, Business Process Engineering, Testing (SIT/UAT), Training & Change Management, Data Migration
• Facilitate daily/weekly project meetings and track deliverables
• Partner with site leadership to ensure operational readiness
• Act as primary liaison between: Internal teams, Customer stakeholders, External implementation partners
• Coordinate integration timelines, testing cycles, and deployment readiness
• Deliver clear status reports, risk updates, and executive summaries
• Maintain and manage RAID logs (Risks, Assumptions, Issues, Dependencies)
• Identify risks proactively and implement mitigation strategies
• Ensure strict scope and change control governance
• Coordinate and oversee: System Integration Testing (SIT), User Acceptance Testing (UAT)
• Ensure completion of: Training programs, Readiness checklists, Stakeholder sign-offs
• Lead cutover planning, including detailed execution runbooks
• Drive go-live readiness reviews and approvals
• Manage post-go-live hypercare support activities
• Track and resolve system defects and operational issues
• Ensure smooth transition to steady-state operations and support teams
• Capture lessons learned from each deployment
• Enhance deployment playbooks, templates, and methodologies
• Support standardization and scalability across future rollout waves

Requirements:

• Bachelor's degree in Supply Chain, Business Administration, Information Systems, Engineering or related field
• 7+ years of project management experience in supply chain, warehouse operations, enterprise IT implementations
• Hands-on experience with WMS / OMS deployments
• Strong preference for Manhattan Active WMS / OMS
• Experience managing multi-site rollouts / large-scale transformations
• 3PL or contract logistics experience is a plus
• Warehouse operations knowledge: Receiving, Putaway, Picking, Packing, Shipping, Inventory control & returns
• Systems integration knowledge: APIs, EDI, middleware, customer connectivity
• Project management tools: MS Project, Smartsheet, Jira or equivalent
• Ability to lead cross-functional teams without direct authority
• Strong communication and stakeholder management skills
• High attention to detail with proactive problem-solving
• Ability to perform under pressure during cutover and go-live phases
• Strong collaboration and influencing skills