Collaboration Engineer

We are seeking a Collaboration Engineer to join our IT Digital Workplace organization. This role is critical to designing, deploying, and supporting modern collaboration solutions with a strong emphasis on Microsoft 365 (M365), while integrating key third-party platforms such as Zoom, Box, Slack, and Unily. The ideal candidate will combine deep technical expertise with a customer-focused mindset and an interest in AI-powered collaboration, including Microsoft 365 Copilot.

Key Responsibilities
Design, deploy, and support Microsoft 365 collaboration solutions, including Teams, SharePoint Online, OneDrive, and the Power Platform.
Act as a technical advisor for digital workplace initiatives, translating business requirements into scalable, secure collaboration architectures.
Lead or support Microsoft 365 Copilot readiness assessments and deployments, focusing on productivity, security, and adoption.
Architect and support integrations and coexistence across Zoom (meetings/phone), Slack (messaging), Box (content management), and Unily (intranet/digital workplace).
Provide guidance on governance, security, compliance, and best practices across collaboration platforms.
Partner with stakeholders, project teams, and vendors to ensure high-quality delivery and user adoption.

Required Skills & Experience

Microsoft 365 (Required)
Strong hands-on experience with Microsoft Teams, SharePoint Online, OneDrive for Business, and the Power Platform.
Understanding of Microsoft 365 security, governance, identity (Entra ID/Azure AD), and lifecycle management.

Collaboration Platforms (Required)
Experience supporting Zoom (meetings, webinars, Zoom Phone, AI features).
Working knowledge of Slack in enterprise environments.
Experience with Box for secure content storage and sharing.
Familiarity with Unily or similar digital workplace/intranet platforms.

Additional Qualifications
Experience in a customer-facing, consulting, or enterprise IT role.
Strong understanding of cloud architecture principles (security, scalability, reliability).
Excellent communication skills with the ability to explain technical concepts to business stakeholders.
Exposure to AI-enabled productivity tools, with preference for Microsoft 365 Copilot experience