Senior Manager Product Management

Hilton is a global leader in hospitality, seeking a Senior Manager Product Management to join their in-house Technology team. In this role, you will drive the digital roadmap to enhance guest experiences, define product concepts, and prioritize features based on customer needs and data-driven insights.

Responsibilities:

• Drive the Hilton Digital roadmap, especially as it relates to the digital property experience
• Define and present new product concepts to both technical and non-technical partners
• Write top-notch business requirements, and work hand-in-hand with delivery pod to build and ultimately bring concepts to life for our customers
• Pinpoint customer needs (owners, Hilton Honors members, guests, partners, and Team Members) to help define and prioritize product features that drive the most impact
• Revel in the data! Define the product's key success metrics, analyze/present metrics/data post-launch, and quickly act on trends that arise from those metrics
• Build trusted and highly effective working relationships across Hilton, including working closely with engineering, design, data science and analytics, brands, property, policy/regulatory, and market-facing teams
• Identify new opportunities that will improve the digital property experience for guests visiting our web and mobile app channels
• Define and prioritize customer experience features by working closely with UX, Technology, Marketing, and Analytics

Requirements:

• Seven (7) years of professional work experience in Product, Technology, or related field
• Strong product management experience, including writing detailed, customer-centric user stories
• Strong stakeholder management experience
• Experience using research and data to help craft a product roadmap
• Travel up to 15%
• Bachelor's Degree, or Associate's Degree plus 6+ years of Technology related experience, or High School Degree/GED plus 12+ years of Technology related experience
• Ten (10) + years of professional work experience in Product, Technology, or related field
• Experience in A/B testing and/or multivariate testing
• Experience owning and delivering complex digital functionality
• Experience in the hospitality, travel, or transportation industry
• Experience leading teams