Senior Manager, Strategic Customer Engineering.

NetSuite is part of Oracle, a company that leads in AI and cloud solutions. They are seeking a Senior Manager for the Strategic Customers Engineering team to lead a high-performing group that collaborates with top customers and ensures their success with Oracle Cloud Infrastructure.

Responsibilities:

• Lead a team focused on program delivery for customer programs.Partner across OCI engineering, product, operations, and support teams to deliver large-scale infrastructure and platform readiness
• Drive execution of complex, cross-functional programs that include hardware deployments, software enablement, and operational readiness
• Build trusted relationships with customer engineering and operations teams, ensuring alignment on milestones, performance, and delivery
• Provide leadership and mentorship to program managers operating in a high-growth, fast-moving environment

Requirements:

• 10+ years of experience in a relevant field
• Ability to read, write, and speak English
• Strong program management leadership with proven success running complex, cross-functional initiatives at scale
• Familiarity with Data Center architectures and operations
• Understanding of complex customer workloads, including how they map to infrastructure and software stacks
• Experience in a customer-facing role in a tech company; direct engagement with customers is a plus
• Exceptional communication, presentation, and relationship-building skills
• Ability to thrive in ambiguity, drive clarity, and deliver results in fast-paced environments
• Previous people management or managing virtual team experience