Multifamily Rental Business Development Manager

igloo is a global leader in large-scale smart access management solutions for homes and cities, and they are seeking a Multifamily Rental Business Development Manager to drive growth and engage clients. This role focuses on building relationships, identifying opportunities, and ensuring customer success from initial contact through post-installation.

Responsibilities:

• Build and maintain strong relationships with MFR clients and industry professionals, with the outcome of securing profitable deals delivering igloo hardware and software solutions
• Meet assigned igloo sales goals, pipeline goals, and business objectives as defined by the business
• Provide expert consultation on igloo smart access solutions to decision makers in the property management industry
• Educate customers on igloo smart lock and access control applications, product features, best practices, and security compliance
• Address customer concerns, and facilitate deployment and post-deployment support, to maintain customer satisfaction for the duration of the partnership
• Maintain a strong understanding of existing and new igloo solutions including hardware, software, and integration features
• Communicate and promote igloo solutions through a multitude of channels, including cold calls, trade shows, webinars, and social media platforms
• Communicate business cases for feature gaps to the igloo product teams, with the outcome of aligning priorities with key sales opportunities

Requirements:

• 5+ years selling access control hardware and software solutions into multifamily markets
• Strong working knowledge of sales processes and cycles
• 4 year business degree, or equivalent experience
• Strong knowledge of smart locks, keyless entry, and access control systems
• Experience handling challenging customer issues with a calm and methodical approach
• Detail oriented; ability to clearly document pipeline and project status within CRM tools
• Ability to thrive in a fast-paced, agile environment and willingness to wear multiple hats
• Strong team player with excellent cross-functional collaboration skills
• Highly resourceful, capable of working independently with minimal supervision
• Willingness to periodically work across times zones in an international organization