Business Analyst

VSP Vision Care is seeking a Business Analyst to develop, research, test, and implement business process improvements. The role involves evaluating business processes, acting as a subject matter expert, and providing training and support for system enhancements.

Responsibilities:

• Develop, research, test, and implement business process improvements, procedures, and system changes
• Evaluate business process changes to identify and document business impacts and benefits
• Act as subject matter expert to provide business requirements for process improvements and system enhancements
• Conduct effective interviews/research to determine and document the stakeholders, business needs, and requirements
• Create and analyze workflow diagrams
• Review technical design deliverables to ensure business objectives are reached
• Provide training including identification of needs, development of materials, communications of changes, manuals, etc
• Provide post-implementation support, such as problem resolution, adjustments to new procedures, and change management
• Develop presentations of materials, models, findings, plans, and/or conclusions
• Continually look for process improvement strategies

Requirements:

• Bachelor's Degree in Business Administration or related field, or equivalent experience
• 2+ years of experience in data gathering, research & analytics, problem identification, and presenting solution recommendations
• Experience with financial and risk analysis, making recommendations, and preparing business cases including cost-benefit analysis
• 2+ years of experience using project planning techniques and methodologies
• 2+ years business process analytics skills in Excel, flowcharting, activity diagrams, and workflow models
• Understanding and ability to explain related IT systems and their impacts
• Ability to multitask and work in a team environment
• Ability to effectively communicate information to a wide variety of technical and non-technical individuals or groups
• Regularly exercise discretion and independent judgment in the performance of job duties