Senior Manager, Federal Platform Operations (DevOps/Release Engineering, IL5/IL6 & Classified)

Keeper Security, Inc. is a leading cybersecurity software company that protects thousands of organizations and millions of people in more than 150 countries. The Senior Manager, Federal Platform Operations is a senior, hands-on leader responsible for ensuring Keeper can be built, released, deployed and operated in U.S. Government environments, focusing on technical delivery and program execution in restricted environments.

Responsibilities:

• Own end-to-end release and deployment delivery for U.S. Federal environments, including planning, execution, cutover, validation, rollback readiness, and sustainment across IL5/IL6 and classified networks
• Own and improve software delivery pipelines for federal deployments, including CI/CD release gates, automated deployment workflows, and repeatable runbooks for restricted environments
• Establish and maintain configuration baselines, change control processes, patching cadence, and operational controls required to run in controlled enclaves
• Drive operational readiness: environment health checks, pre-release verification, deployment validation, and post-release monitoring and support
• Lead incident operations for federal environments (triage, containment, recovery, postmortems, corrective actions) and drive reliability improvements over time
• Partner with Engineering to resolve complex delivery and production issues, unblock releases, and improve operability (logging, metrics, alerting, diagnostics)
• Coordinate cross-functional execution across Engineering, Security, Product, QA, and Customer Success to meet federal operational requirements
• Support authorization and continuous monitoring by ensuring delivery processes produce required evidence and artifacts (e.g., FedRAMP/RMF, NIST 800-53, DoD SRG; ICD 503 as applicable)
• Coordinate with government security officers, approval authorities, system integrators/primes, and mission partners to support secure deployments and ongoing operations
• Drive operational metrics and reporting for deployment performance, release quality, incident trends, availability, and compliance posture
• Provide hands-on leadership for a small team and/or matrixed contributors, focusing on execution and delivery outcomes
• Travel up to 25% of the time and attend Keeper-related events (locally and nationally)

Requirements:

• 10+ years of experience in technical operations, platform operations, DevOps/SRE, release engineering, or federal delivery, including ownership of production delivery outcomes
• Demonstrated hands-on ownership of CI/CD pipelines, release gates, and deployment/cutover execution for production systems
• Experience deploying and sustaining secure software or enterprise systems in government enclaves, including IL5/IL6 and/or classified environments
• Experience with infrastructure-as-code and/or automated deployment tooling (e.g., Terraform, CloudFormation, Ansible, or comparable)
• Strong technical understanding of secure deployment practices, configuration management, change control, incident response, and operational controls in restricted environments
• Strong familiarity with federal compliance and authorization frameworks (e.g., FedRAMP, RMF/NIST 800-53, DoD Cloud Computing SRG; ICD 503 as applicable) in the context of operating and delivering software
• Proven ability to lead cross-functional initiatives and run complex delivery programs end-to-end (planning, execution, risk management, reporting)
• Experience working with government employees, integrators, primes, or contractors supporting high-security programs
• Excellent communication skills with the ability to drive alignment across technical and non-technical stakeholders
• Ability to obtain and maintain a Top Secret (TS) clearance; SCI is not required for this role
• Ability to travel up to 25% of the time
• Bachelor's degree in Computer Science, Engineering, or equivalent experience
• Keeper is FedRAMP authorized; therefore all applicants must be a U.S. Person
• Prior experience supporting DoD or civilian agencies with high-security requirements (IL5/IL6, classified)
• Experience operating continuous monitoring programs and audit-ready evidence processes as part of delivery and operations
• Experience with observability practices (metrics, logs, tracing), incident response, and reliability engineering in restricted environments
• Background in zero-trust architectures, IAM, PAM, or secrets management