CommonSpirit Health is one of the nation’s largest nonprofit Catholic healthcare organizations, dedicated to building a healthier future through integrated health services. The IT Epic Project Manager will be responsible for managing medium to large scale projects, ensuring effective communication between IT and various stakeholders, and overseeing all aspects of project delivery, from planning to implementation.
Responsibilities:
- Key resource for the PMO encompassing the development of relationships between IT and the organizations multiple customer constituencies including: patients, consumers, providers, clinical staff, administrators, and employees across CommonSpirit Health
- Responsible for the vital efficient operation of the organizations well-managed systems that will ensure the financial success and ability to cope with the pressures of shrinking revenues, and our market strategy to grow and expand into the future
- Responsible for establishing and maintaining channels of communication between business, IT and other relevant stakeholders
- Responsible for developing medium scale project plans which identify key issues, problems, approaches, performance metrics, communication plan, resources required and ensuring deliverables of the IT initiatives
- Responsible for the supervision of the project resources required to deliver each task (i.e. key areas could include: Business Analysts, Solution Architects, Design Engineers, CyberSecurity, QACC, etc.)
- Responsible for managing all aspects of the project from planning, design, development/implementation, testing, training, deployment, customer adoption and operation turnover of the IT initiatives
- Tracks assigned budget and resources for each project. Prepares cost estimates and cost recommendations. Monitors expenditures
- Ensure compliance with all policies, financial stewardship by being accountable for the financial integrity around development and maintenance of project budget
- Proactively prepare reports and/ or documentation providing business details to staff and management identifying business and patient trends, defining metrics, and recommending solutions
Requirements:
- Bachelor's Degree in a Related Field or Equivalent Professional Experience
- 2-3 years of Project Management experience
- Project Management experience in Epic EHR delivery
- Experience working with Epic Application modules
- Demonstrated experience supporting net-new Epic implementations, acquisitions, or major rebuilds (acute or ambulatory)
- Working knowledge of Epic application domains (e.g., Cadence, Prelude, Orders, ClinDoc, Radiant, Beaker, Resolute) sufficient to coordinate build, testing, and go-live activities
- Understanding of Epic Foundation System concepts, build dependencies, and release management
- Familiarity with Epic implementation methodology (e.g., milestones, integrated testing, dress rehearsal, go-live, stabilization)
- Experience supporting Community Connect or multi-entity Epic environments
- Ability to manage cross-functional technical workstreams including: Applications, Network & infrastructure (servers, hosting, device readiness, end-user hardware), Interfaces & interoperability (HL7, FHIR, Epic Bridges, third-party vendors)
- Experience coordinating interface development, testing, and cutover with internal and external partners
- Understanding of data migration, device integration, and clinical system dependencies
- Ability to translate technical risks into clear executive-level impacts and mitigation plans
- Proven ability to lead and coordinate multidisciplinary teams, including: Clinical stakeholders (providers, nursing, ancillary departments), Revenue cycle, access, and operational leaders, IT application analysts, infrastructure, network, and security teams, External partners, vendors, and Epic TS
- Strong facilitation skills for workgroups, design sessions, and executive readouts
- Ability to drive alignment across organizations with competing priorities and timelines
- Understanding of clinical and operational workflows across ambulatory and/or inpatient settings
- Awareness of regulatory and compliance considerations (HIPAA, CMS, Joint Commission impacts on system build and workflows)
- Ability to assess downstream impacts to patient safety, revenue, and care continuity
- Experience supporting organizational change management during Epic transitions
- Ability to coordinate training, readiness, and adoption activities
- Skilled at identifying adoption risks early and driving corrective actions pre-go-live
- Project Management Professional (PMP)® Certification
- Scrum/Agile certification
- Epic Implementation & Healthcare IT Knowledge