Director, Product Management

Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems. The Director of Product Management will set and execute the product and solution strategy, ensuring that every product initiative delivers meaningful business and customer impact while managing multiple strategic initiatives across the product lifecycle.

Responsibilities:

• Demonstrate customer obsession by delivering solutions that exceed client, patient, and internal stakeholder expectations
• Lead with a bias toward execution, ensuring work progresses efficiently without reliance on constant direction
• Define, maintain, and execute the product and solution roadmap, balancing long‑term vision with near‑term priorities
• Monitor the competitive landscape to inform product strategy and positioning
• Actively identify and adopt new and emerging technologies that improve product outcomes
• Bring hands‑on experience with low‑code platforms and orchestration solutions to accelerate delivery and reduce complexity
• Lead product planning activities and facilitate product forums to ensure timely, high‑quality delivery
• Partner with engineering, architecture, legal, marketing, operations, and vendors to deliver market‑ready solutions
• Establish governance, controls, and standardized product operations practices across matrixed teams
• Build feedback loops using metrics and stakeholder input to continuously improve processes
• Develop and maintain program‑level playbooks and product operations frameworks
• Monitor and improve the operating effectiveness of product operations
• Own and support vendor management initiatives, including spend integrity and compliance AI development (requirements definition, vendor evaluation, governance/controls, and measurable outcomes)
• Communicate progress, risks, and outcomes through executive‑ready updates and presentations
• Promote a culture of continuous improvement through education, engagement, and accountability

Requirements:

• 7–10 years of job experience
• 3–5 years of people leadership experience
• Bachelor's degree or equivalent experience
• Demonstrated ability to balance strategy and execution
• Hands-on experience with low-code development or orchestration platforms
• Experience presenting to and influencing executive-level stakeholders
• Exposure to vendor management, spend integrity/compliance, and applied analytics/AI solutions supporting financial controls
• Proven ability to lead initiatives with impact across multiple business units
• Preferred area of study: Computer Science or related field
• 7+ years leading matrix teams in an enterprise environment
• 5+ years of software engineering or technical delivery experience
• 5+ years of experience in healthcare
• 5+ years of program or product management experience