Medical Office Assistant Team Lead / CVFM - Bethlehem / Full Time
Taylorsville, North Carolina, United States of America
Full Time
3 weeks ago
Key skills
CommunicationProblem Solving
About this role
Summary of Performance Expectations:
Promotes a professional patient-centered practice image by efficiently performing a variety of business and clerical tasks designed to facilitate the smooth flow of patients and work throughout the medical office. Accurately registers patients, manages the telephone, effectively schedules appointments, reviews & prepares electronic health records to ensure necessary reports & confirms records are available for the patient visit, collects payments and co-payments and enters charges as necessary to capture the maximum payment reimbursement for services. Utilizes a team based approach to all tasks. Supports and serves as back up to Office Manager as directed.
Education & Credentials:
Required
High School diploma or equivalent. Medical terminology. Extensive knowledge of information systems, third party payers: Medicare, Medicaid, and Worker’s Compensation and Managed Care. Experience with Compliance Issues, ICD, and CPT coding.
Preferred
Associate degree in Healthcare Management or related field or the equivalent in directly related work experience.
Work Experience:
Required
Three years working in physician practice as a Medical Office Assistant with medical coding and billing responsibilities using an electronic health record (EMR). Knowledge of general medical office operations. Given training on-the-job experience, incumbent should be proficient in the basic aspects of the position within three months of employment date.
Preferred
Demonstrated successful work experience as Medical Office Assistant, problem solving skills with Information Systems, Plant Operations, Billing Office and customer service areas.
About Catawba Valley Medical Center
COMPREHENSIVE, ACCESSIBLE HEALTHCARE SERVICES IN THE CATAWBA VALLEY
As the region’s largest not-for-profit community hospital, we exist to heal and comfort patients, to promote and foster a healthier community, and to ensure access to healthcare to all who need it - regardless of ability to pay. With a wide array of medical specialties, our skilled nurses and providers are trained to treat virtually any type of injury or illness, providing high-quality, easily accessible healthcare close to home.
Our mission: Exceptional Healthcare. Every Person. Every Time.
At A Glance:
- Region’s only level III Neonatal Intensive Care Unit (NICU)
- Women’s Choice Award winner for America’s Best 100 Hospitals for Patient Experience for six consecutive years
- American College of Surgeons Accredited Comprehensive Community Cancer Center
Catawba Valley Medical Center offers a wide range of services from experienced medical specialists capable of addressing virtually any healthcare concern. Our current hospital holds 258 beds and serves the five-county Hickory area. Through our skilled medical practitioners and our highly trained staff, we strive to provide the highest level of medical expertise using the latest, state-of-the-art technology available.
One of our goals at Catawba Valley Medical Center is to provide seamless care between your primary care provider and our hospital. Being a part of a vast healthcare network allows for easier and more efficient communication between local physicians, medical specialists and our hospital. No one should have to travel far for the expert level medical treatment they need. We work with a plethora of medical specialists capable of diagnosing, treating and operating on a wide variety of conditions.