Field Service Engineer

TRUMPF North America is a family-run, high-tech company looking for forward thinkers to join their team. The Field Service Engineer will travel to install, service, troubleshoot, and repair CNC fabricating machine tools, providing high-quality technical service to customers to ensure optimal machine performance.

Responsibilities:

• Travel to install, services, troubleshoot and repair TRUMPF CNC fabricating machine tools at customer sites throughout the United States, Canada and Mexico
• Provide high-quality technical service to customers to ensure optimal sheet metal machine performance
• Document customer machine information and technical conditions and make improvement suggestions
• Train customers to operate and/or service machines to ensure maximum productivity
• Act as a TRUMPF Service ambassador and work directly with customers during installations and repairs to enable their business success

Requirements:

• Experience in electronics, digital circuits, wiring, mechanics, and hydraulics
• Strong focus on customer service and quality
• Technologically savvy and experienced in software and file management
• Eager to travel 100%
• Flexible, professional, curious, and bold
• Hands-on problem solver