Key skills
GoSQLAnalyticsAzureAgileSDLCProject ManagementFigmaCritical Thinking
About this role
Role: Technical BA
Location: Dauphin County, PA
Duration : 06 months Expandable
Note: This position is primarily remote; however, this position will require reporting to the Commission s headquarters during key phases of the project - Solution Confirmation, Program Increment Cycles (PI), Show backs, System Integration Test Cycles (SITs), User Acceptance Test (UAT), Go-Live, Immediately Post- Go-Live (Hyper care). Any absence from sessions requires prior approval from Project Principal.
Description of Duties
- Perform Business Analyst duties for the planning and requirement gathering phases of this project.
- Facilitate meetings with business leaders to elicit As-Is process flows, requirements, and other pertinent information required to reengineer business processes into UBOS focusing mainly on the financial posting, payments, refunds, and financial reconciliations processes.
- Conduct reviews and comparisons of current business processes with the best practices, to determine where business process or system changes are necessary.
- Anticipate the direction of PTC business areas and recommend new processes or opportunities that will support the UBOS objectives.
- Translate business requirements into detailed Service Blueprints, Business Process Flow diagram, Agile Features, and User Stories and support development of technical specifications and solutions.
- Enter and track in Azure Development Operations (ADO) Blueprints, Process Flows, Features, User Stories, and related documentation.
- Exhibit experience visually modeling the information obtained during elicitation meetings.
- Conduct feasibility studies and analyze existing systems to identify areas for improvement.
- Identify and define KPIs including business rules, ownership, data sources and optimal visualization.
- Develop and maintain a productive working relationship with technology staff, business owners, project sponsors, vendors, and key clients.
- Stay up-to-date with industry trends and emerging technologies to drive innovation.
- Work closely with development teams to ensure the successful implementation of solutions.
- Complete projects consistent with PTC and PMO guidelines.
- Develop and execute test Scenarios, Scripts, and plans to ensure solutions meet business requirements.
- Support training and support to end-users and stakeholders.
- Create and maintain comprehensive project documentation.
- Demonstrate exceptional critical thinking and problem-solving skills.
- Develop and maintain a productive working relationship with technology staff, business owners, project sponsors, vendors, and key clients.
- Lead and participate in project team activities for system work efforts related to enterprise systems.
- Work independently to accomplish the tasks and duties assigned.
- Adhere to and follow all PTC standards, policies, and procedures.
- Utilize various software and/or technology tools to perform job duties.
- Perform tasks and other duties as assigned by the PTC.
Required Qualifications
- Exp. as a Business Analyst or Technical Analyst in a technology-driven environment.
- Exp. as a BA, on projects of various size/subject matter within the government/public sector, ideally in at least 3, or more, of the Technical Areas.
- Strong understanding of software development lifecycle (SDLC) and agile methodologies.
- Proficiency in business analysis tools and techniques.
- Experience with data analysis and visualization tools (e.g., SQL, Excel, Figma).
- Proficient in the Microsoft Office 365 suite of business software including Teams, Word, Excel, & PowerPoint, plus proficient in Microsoft ADO Testing
- Bachelor s degree in Computer Science, Information Technology, Business Administration, or related field
- Familiarity with project management tools (e.g., MS Project).
If you are: bright, motivated, skilled, a difference-maker, able to get things done, work with minimum direction,
enthusiastic, a thinker, able to juggle and multi-task, communicate effectively, and lead, then we would like to
hear from you. We need exceptionally capable people for this role for our client, so get back to us and tell us why
you think you are a fit.
About Us:
Since 2000, Tri-Force Consulting Services () has been an MBE/SDB certified IT
Consulting firm in the Philadelphia region. Tri-Force specializes in IT staffing, software development (web and
mobile apps), systems integration, data analytics, system automation, cybersecurity, and cloud technology
solutions for government and commercial clients. Tri-Force works with clients to overcome obstacles such as
increasing productivity, increasing efficiencies through automation, and lowering costs. Our clients benefit from
our three distinguishing core values: integrity, diligence, and technological excellence. Tri-Force is a six-time
winner among the fastest-growing companies in Philadelphia and a four-time winner on the Inc. 5000 list of the
nation's fastest-growing companies.