
Supporting Aladdin Blackrock cloud solution (current INVO platform)
Responding to and resolving reported incidents
Participating in planning/design of future INVO cloud solutions
Providing network support for INVO partner products including Charles River, Bloomberg, and State Street Bank
Providing Level III support for enterprise data networks
Planning and designing SDN, SD-WAN, NFV, and newer security technologies
Network Design/Support for Clients' Investment Office on-prem to cloud solutions and other enterprise network engineering, maintenance, operations/support and knowledge transfer.
The Consultant will be responsible for the Investments Office's initiatives/support and engineering/implementing sustainable modern networking technologies throughout the enterprise. The consultant will support Clients' Investment Office (INVO) current Aladdin Blackrock cloud solution, responding/resolving to any reported incidents, participate in the planning/design of future INVO cloud solutions and monitor for any performance issues. Consultant will also provide network support for any/all other INVO partner products such as Charles River, Bloomberg, and State Street Bank. The consultant will be charged that monitoring and alerting be automated across core connectivity infrastructure with failover as a first line of defense and ensuring successful automatic transition to alternate connectivity paths in the event of a failure. The consultant will provide formal documentation in the event of a critical failure and prioritize where Blackrock Aladdin is prioritized relative to other applications in relation to a critical failure.
The consultant will also be responsible for level III support in managing the enterprise data networks, and also involved in the planning and design of SDN, SD-WAN, NFV, and other newer and more secure technologies to implement at Client. Other responsibilities include (on-prem/cloud) maintenance and operations of firewalls, F5 load balancing, infoblox IP management, Identity Services Engine for port security, VPN and Site-to-Site VPN tunnels, Cacti and SolarWinds alert/monitoring, Access Control Server (Device authentication), SecureCRT (CLI Solution), Wireless networking, Cyclades mgmt, Gigamon switch monitoring, as well as proficiency in all aspects of switching and routing.
On an ongoing basis and through the end of the contract, all work products and deliverables (project status reports, business process, triage incident reports with resolution, meeting minutes, test cases and test outcomes) must be discussed with the contract manager to ensure that all of the information is documented and placed in a file share. The contract manager will schedule knowledge transfer sessions at regular intervals to ensure that all work production details have been documented and the knowledge has been transferred to the state personnel. Knowledge transfer to take place via regular scheduled meetings which include, review, cross training, and job shadowing.