Enterprise Technology Solutions Summer Intern

Company Description

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.

Job Description

RRD is seeking a dynamic individual to join our team this Summer as an Enterprise Technology Solutions Intern! 

**THIS IS A HYBRID ROLE**

Position Summary

The Information Technology Intern will work within the Enterprise Technology Solutions team, supporting both projects and day-to-day operations. This role provides hands-on experience with Windows operating systems, security tools, and process automation, including scripts designed to support the ongoing performance, stability, and security of enterprise applications, as well as Level 1–2 investigation and resolution of system incidents and problems.

Responsibilities

• Assist with collecting and maintaining technology asset inventory across sites and updating records in ServiceNow (CMDB)
• Support the setup, configuration, and maintenance of Windows systems, including Active Directory and DNS
• Support the use and administration of security tools and endpoint protection solutions
• Assist with troubleshooting and resolving application and system issues
• Participate in IT projects, system upgrades, and deployments
• Document technical procedures, system configurations, and workflows

Qualifications

• Must be a full-time student at an accredited college or university pursuing a Bachelor’s or higher degree in Computer Science, Information Systems/Technology, Information Science, or a related field
• Basic understanding of Windows operating systems and enterprise IT environments
• Strong analytical, problem-solving, and communication skills, and comfortable working independently or collaboratively in a team environment
• Accuracy and attention to detail are essential
• Preferred: exposure to security tools, endpoint management, or identity and access management, or prior internship, lab, or hands-on IT experience

Additional Information

RRD's current salary range for this role is $24.00/hour.

All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.

RRD is an Equal Opportunity Employer, including disability/veterans