Senior Technical Program Manager - Payments and Insurance (contract)

Airbnb is a global company that connects hosts and guests for unique stays and activities. They are seeking a Senior Technical Program Manager to support the Payments and Insurance Engineering team, leading complex projects and delivering strategic business priorities.

Responsibilities:

• Lead planning, execution, and delivery of large cross-functional initiatives aimed at meeting key business priorities
• Balance broad, outcome-driven thinking with attention to critical details, exercising sound judgment to prioritize where deep focus is necessary to ensure successful execution
• Shape and influence the technical direction of projects, ensuring we meet stakeholder needs while maintaining high-quality standards
• Define and secure stakeholder alignment on clear, measurable success criteria to accelerate initiatives
• Regularly assess risks and opportunities, and devise proactive mitigation strategies to maintain momentum and project success
• Maintain transparent and effective communication channels to keep stakeholders informed of progress, developments, and challenges
• Expertly present outcomes and updates to senior leadership, clearly and comprehensively articulating trade-offs, risks, and emerging opportunities
• Define and align on success criteria with relevant stakeholders
• Regularly assess risks and identify ways to mitigate them
• Collaborate with leadership to implement best practices and aligning on priorities across Payments and Insurance
• Develop a portfolio view of Payments and Insurance programs
• Provide leaders with sufficient visibility into execution status, issues, and decisions. Provide visibility into key performance indicators so leaders are aware of risks and opportunities
• In this role, you will be expected to work independently with stakeholders and cross-functional leadership, maintain focus on key priorities, and not let important details slip through the cracks or derail a project
• Build atmosphere of trust within the team and inspire team to do their best work and addresses impediments to this quickly and effectively
• Regularly assess opportunities, drive for process improvements, and find new ways of operating, with a focus on simplification and productivity

Requirements:

• Demonstrated ability to work calmly through ambiguity to detailed solutions
• You can take a vague problem, crisply decompose and frame the challenge, outline the big picture, identify a path forward, and drive an initiative over the finish-line
• Self-motivated, proactive and ability to adapt well and work with teams having different operating cadences
• Proven track record of influencing others in combination with strong analytical skills and allowing others to give feedback while understanding their viewpoints
• Experience developing processes where little exists and demonstrated flexibility