Senior Software Engineer - Observability Knowledge Graph Backend | US | Remote

Grafana Labs is a remote-first, open-source powerhouse known for its visualization tool used by millions globally. The role involves building end-to-end observability solutions and maintaining critical systems to ensure their reliability and performance.

Responsibilities:

• Work with your team to build and roll out new features, then use the results to iterate and improve
• Drive projects from initial ideation all the way to operations once it is in the hands of customers
• Take on complex challenges and break them down to achieve short feedback loops: to analyze, design, and build modular solutions, deliver MVPs, gather data and feedback, and then progress iteratively
• Maintain critical systems, and own their reliability, performance, and availability
• Be a part of your team’s on-call rotations and take ownership of the services you’re running
• Mentor and support other team members, participate in design discussions, and collaborate with the team
• Learn new skills by gaining a deeper understanding of our cloud product and our customers and getting to know the codebase
• Take an active role in influencing our roadmap and your own career objectives

Requirements:

• You are a motivated self starter with a bias towards action
• You have strong coding skills and operational experience; you were responsible for operating the software you have built
• You have worked on a SaaS platform and dealt with common distributed systems problems (e.g. scalability, multi-tenancy, data isolation, HA, …)
• You have excellent written and spoken communication skills
• You are willing to work across teams
• You are pragmatic; you prioritize progress over perfection; you can handle ambiguity
• You must have programming experience in Java and experience with Kubernetes and any one of the cloud platforms
• You are customer focused