Key skills
AIClaudeAWSTerraformAWS CDKEC2S3OktaiOSSaaS
About this role
Upstart is an AI lending marketplace focused on reducing the cost and complexity of borrowing for Americans. The Senior IT Engineer will own and deliver IT initiatives, design scalable systems, and improve the technology experience for employees.
Responsibilities:
- Own end-to-end delivery of IT projects, from requirements gathering and system design through implementation and rollout
- Design scalable and maintainable IT systems across device management, identity, and SaaS platforms
- Manage and scale mobile device management (MDM) solutions for macOS and iOS devices using JAMF
- Administer and optimize identity and access management systems, including Okta configuration, lifecycle management, and workflows
- Own administration and integrations across core SaaS tools such as Google Workspace and Zoom
- Collaborate cross-functionally to gather requirements, incorporate feedback, and improve system performance and user experience
- Build automation to streamline IT operations and support a high-velocity, high-performing environment
Requirements:
- Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent practical experience)
- 4+ years of experience managing macOS and iOS devices using JAMF or similar MDM platforms
- 4+ years of experience administering Okta, including user lifecycle management and workflow automation
- Experience administering enterprise SaaS applications such as Google Workspace and Zoom
- Experience working with AWS services, including EC2 and S3
- Experience leading technical projects from design through deployment with minimal oversight
- Ability to design IT systems and workflows that scale across a growing organization
- Experience working cross-functionally to gather requirements and incorporate stakeholder feedback
- Ability to operate effectively in ambiguous environments and prioritize across competing initiatives
- Knowledge of infrastructure as code tools such as Terraform or AWS CDK, and familiarity with AI tools such as Claude, Codex, or Cursor