Key skills
JAMFOktaGoogle WorkspaceAWSSaaS applicationsmobile device managementinfrastructure as codeproject managementAIClaudeTerraformAWS CDKEC2S3iOSSaaS
About this role
Upstart is a leading AI lending marketplace focused on reducing the cost and complexity of borrowing for Americans. As a Senior IT Engineer, you will own and deliver IT initiatives, design scalable systems, and enhance the employee technology experience.
Responsibilities:
- Own end-to-end delivery of IT projects, from requirements gathering and system design through implementation and rollout
- Design scalable and maintainable IT systems across device management, identity, and SaaS platforms
- Manage and scale mobile device management (MDM) solutions for macOS and iOS devices using JAMF
- Administer and optimize identity and access management systems, including Okta configuration, lifecycle management, and workflows
- Own administration and integrations across core SaaS tools such as Google Workspace and Zoom
- Collaborate cross-functionally to gather requirements, incorporate feedback, and improve system performance and user experience
- Build automation to streamline IT operations and support a high-velocity, high-performing environment
Requirements:
- Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent practical experience)
- 4+ years of experience managing macOS and iOS devices using JAMF or similar MDM platforms
- 4+ years of experience administering Okta, including user lifecycle management and workflow automation
- Experience administering enterprise SaaS applications such as Google Workspace and Zoom
- Experience working with AWS services, including EC2 and S3
- Experience leading technical projects from design through deployment with minimal oversight
- Ability to design IT systems and workflows that scale across a growing organization
- Experience working cross-functionally to gather requirements and incorporate stakeholder feedback
- Ability to operate effectively in ambiguous environments and prioritize across competing initiatives
- Knowledge of infrastructure as code tools such as Terraform or AWS CDK, and familiarity with AI tools such as Claude, Codex, or Cursor