Product Manager

insightsoftware is a global provider of reporting, analytics, and performance management solutions. They are seeking a Product Manager to drive the product vision and strategy for Spreadsheet Server, ensuring financial and customer experience goals are met while collaborating with various departments for successful product releases.

Responsibilities:

• Manage the business metrics of the product line (bookings, revenue, gross retention), providing recommendations to improve commercial performance and ensure financial goals are met
• Build business cases that justify engineering investment — cost to build, expected return, time to value — and know when the numbers don't support moving forward
• Extract maximum commercial value from the product line through packaging, pricing, and well-timed feature releases
• Drive highly effective customer experience as measured by NPS, understanding and improving the end-to-end customer journey
• Get close to customers. Run voice-of-customer interviews, win/loss calls, and NPS reviews, and synthesize what you learn into product decisions — not just reports
• Provide ongoing market analysis and action plans by tracking competitive dynamics and market shifts for Spreadsheet Server and the broader Excel-based financial reporting category
• Define and maintain the product roadmap with clear rationale for what's in, what's out, and what comes next — real trade-offs, documented
• Lead the Spreadsheet Server migration and evolution strategy as the product converges with UFE, protecting retention and opening upsell pathways for existing customers
• Once strategic direction is set, hand off execution to the Product Owner and engineering team and stay in an outcome-governance role — ensuring the sprint is producing the right outcomes, not living in the sprint
• Be the internal product evangelist and the person people seek out when they need to understand what Spreadsheet Server does, who it's for, and where it's going
• Drive and support ongoing sales and customer education and communication programs to ensure full understanding of product value and promote value-based selling propositions
• Proactively identify issues before they become crises, work toward solutions, and bring clarity on what's needed to resolve them — without waiting for someone to assign the problem to you

Requirements:

• 2 or more years of experience in B2B software Product Management with direct commercial and strategic responsibilities
• Strong verbal and written communication and presentation skills, with the ability to effectively communicate at all levels of the organization
• Ability to travel up to 25 percent
• Commercial product management experience — Direct ownership of a product's roadmap, commercial performance, and customer outcomes in B2B software. You've managed a mature product with a significant installed base, balancing growth, retention, defect management, and platform evolution simultaneously
• Financial fluency — You think in terms of cost, return, and value. You can read a P&L, model ROI on a feature investment, and walk a finance leader through your logic
• Domain expertise — Demonstrated experience in financial reporting, ERP connectivity, or the Office of the CFO software space. You've lived in this world as a product leader, a practitioner, or both
• Data-informed decision-making — You maintain regular access to the data that drives your product (usage telemetry, support trends, bookings performance, retention signals) and use it to support every recommendation you make
• AI proficiency — You leverage generative AI to accelerate your own delivery and multiply team productivity across documentation, analysis, research, and communication
• Cross-functional leadership — You lead through influence, not authority. Engineering, Sales, Marketing, and Customer Success follow your lead because your reasoning is clear and your preparation is thorough
• Drive and grit — You operate in a fast-paced environment with focus and determination to achieve high-quality results, measuring success by outcomes delivered, not tickets closed
• Engaging presence — You use interpersonal skills to effectively engage with prospects and customers, getting them excited to speak with you and learn more about their use case
• Direct experience with Spreadsheet Server, Jet Reports, or comparable Excel-based ERP reporting tools
• Familiarity with one or more major ERP platforms: Oracle EBS, Oracle Cloud, SAP, Microsoft Dynamics 365, JD Edwards, or NetSuite
• Experience navigating product consolidation, migration, or end-of-life transitions within a multi-product portfolio
• Comfort with data and telemetry platforms — you don't just ask for dashboards, you know what to measure and why
• Certifications in Agile, Pragmatic Marketing, Scrum, or Product Management