Senior Software Engineer

Liberty Mutual Insurance is seeking a Senior Software Engineer for their Automation portfolio within the USRM Servicing Technology group. In this role, you will work within an Agile delivery team to provide automated solutions using AWS, GitHub Copilot, and AI, while also mentoring junior developers and participating in continuous improvement efforts.

Responsibilities:

• Explore AI and machine learning experimentation by prototyping innovative AI-driven solutions to enhance business processes and solve complex challenges
• Develop solutions that meet customer needs and align with technology guardrails and strategy
• Develop effective, defect free source code meeting business requirements and Liberty standards
• Troubleshoot infrastructure and software problems, take appropriate corrective action and/or interact with IT staff or vendors in performing complex testing, support and troubleshooting functions
• Interact with other teams, your Product Owner and Stakeholders to understand and define user stories at a deep technical level
• Plan work out appropriately, proactively escalate issues that may impact scope, schedule, and budget
• Participate in Agile ceremonies (refinement, planning, demos, retros, etc.)
• Mentor new and junior developers
• Identify and recommend appropriate continuous improvement opportunities
• Participate in remediation efforts during incident management events and/or provides consultative recommendations on viable resolutions
• Monitor system performance, capacity and cost and report changes

Requirements:

• A minimum of five years of software engineering experience
• A background in business operations and strategies, with a focus on business IT
• A history of translating client requirements into technical designs
• Agile engineering capabilities and a design-thinking mindset
• Collaboration, adaptability, flexibility and the ability to manage time and prioritize work with a globally distributed development team
• Strong oral and written communication skills - and a knack for explaining your decision-making process to non-engineers
• A thorough grasp of IT concepts, business operations, design and development tools, system architecture and technical standards, shared software concepts and layered solutions and designs
• Proficiency in software engineering languages and tools, including RESTful services, spanning horizontal and vertical packages
• An understanding of how modifications affect different parts of a system and an ability to explain your decision-making process to non-engineers
• A bachelor's or master's degree in a technical or business discipline, or equivalent experience
• Experience with AI services and coding assistants, e.g., AWS Bedrock and GitHub Copilot
• Strong experience with AWS services
• Strong experience with API development using NodeJS and TypeScript/JavaScript
• Strong experience with CI/CD pipelines and continuous testing
• Strong experience with application observability tools, e.g., Datadog
• AWS or comparable certifications a plus