Morgan Stanley is a leading global financial services firm that offers a wide range of investment banking and capital market services. They are seeking a Marketing Operations Professional to support marketing initiatives within the Investment Banking Division and Global Capital Markets, focusing on event management and email marketing strategy. The role involves coordinating events, managing email campaigns, and analyzing performance metrics while engaging with various stakeholders.
Responsibilities:
- Coordinate outreach with bankers, client nominations, allocations, and RSVP tracking for client events
- Monitor and respond to inbound event and hospitality requests via shared mailgroups
- Prepare pre‑event materials (e.g., attendee lists, briefing documents)
- Manage and maintain the hospitality calendar, including tracking event access, ticketing, and inventory
- Track post‑event attendance and client engagement; support recap decks and performance summaries
- Support scalable email campaigns, including list management and execution
- Maintain and segment a large contact database
- Execute and support email distributions using Salesforce Marketing Cloud and other platforms
- Track and analyze campaign performance metrics; lead reporting to inform ongoing improvements and best practices