Account Manager Business Development Representative

Bloomerang is a company dedicated to empowering nonprofits through their innovative giving platform and stellar support. The Account Manager Business Development Representative plays a critical role in generating new business opportunities by engaging and qualifying potential upsell opportunities for nonprofit customers.

Responsibilities:

• Act as an expert on how Bloomerang’s fundraising, donor, and volunteer management solutions transform nonprofits to help them achieve their mission. Quickly articulate value to busy decision-makers
• Engage inbound inquiries and re-engage past prospects from the Bloomerang customer base, ensuring rapid follow-up and maximize conversion rates
• Qualify/Disqualify inbound leads via phone, email and live chat, qualifying upsell prospects and scheduling meetings for Account Managers
• Create & nurture a 90-day rolling pipeline of high-quality potential meetings from leads, using creative and strategic outreach to warm them up and convert to qualified meetings
• Collaborate with marketing and sales, providing feedback on lead quality and helping refine messaging to improve conversion rates
• Consistently meet (and ideally exceed) business development KPIs, including response time, lead-to-meeting conversion rate and pipeline influence rate, contributing to Bloomergang's overall success
• Ensure the accurate maintenance of sales data and lead tracking through Salesforce, Qualified Chat, Chilipiper and Outreach, keeping a record of all interactions and progress to ensure a seamless handoff

Requirements:

• 1+ year of sales experience (SDR, BDR, or sales internship preferred) or business experience and a strong interest in SaaS sales
• A passion for helping nonprofits and a desire to understand their challenges
• A self-starter mentality with the ability to adapt and push yourself every day without relying on warm leads
• Resilience and persistence—ability to overcome rejection and use it as a learning opportunity
• Strong communication and storytelling skills—both written and verbal to engage with senior leaders, and handle objections without hesitation
• A curious and coachable mindset with a drive to continuously improve and ask the right questions to understand nonprofit needs and challenges
• Ability to actively explore, learn, and responsibly integrate AI tools into daily tasks to drive efficiency and support Bloomerang's mission
• Familiarity with Salesforce, Outreach, Chilipiper is a plus