Carenet Health is a company focused on transforming everyday conversations into meaningful connections that empower individuals to manage their health. As a Healthcare Customer Service Rep, you'll engage with health plan members to assist them in scheduling care assessments and provide support to encourage them in taking necessary health actions.
Responsibilities:
- Spend your day reaching out to health plan members
- Guide them toward scheduling their care assessments
- Give them the encouragement they need to take that next step
Requirements:
- High School Diploma or GED (required and verified during background check)
- Strong computer skills — data entry, screen navigation, and solid keyboarding speed
- Experience using Microsoft Outlook and Word
- Excellent customer service skills and a friendly, compassionate tone
- Ability to stick to schedules and daily tasks
- Great oral and written communication skills
- Genuine empathy and care for others
- Must have two monitors (minimum 22 inches each) with both HDMI and DisplayPort connections ready prior to your start date