Principal Engineering Program Manager IS, Endpoint Lifecycle, Virtual

Providence Health & Services is a comprehensive health care organization focused on patient-centered care. They are seeking a Principal Engineering Program Manager to lead the design and implementation of endpoint lifecycle strategies, ensuring seamless integration and management of technology solutions for caregivers. The role involves collaborating with engineering teams to create efficient processes and improve the caregiver experience through innovative technology solutions.

Responsibilities:

• Partner with exceptional Engineering teams to architect services that delight caregivers across Providence
• Shape vision and design multi-year roadmaps that unify the end-to-end endpoint lifecycle
• Establish operating rhythms, orchestration models, and enterprise programs to keep the endpoint ecosystem modern and resilient
• Champion the voice of the caregiver while building mechanisms for lifecycle management that are invisible to end users
• Drive clarity on authoritative sources and ensure measurement of lifecycle state, compliance, and readiness across the fleet

Requirements:

• Bachelor's Degree in Computer Engineering, Computer Science, Mathematics, Engineering -OR- a combination of equivalent education and experience
• 8 or more years of related experience
• Master's Degree -OR- a combination of equivalent education and experience
• Experience in a Healthcare environment
• 8+ years of experience as a program/project manager overseeing large, complex IT programs involving multiple teams
• 8+ years of planning and leading organizational change to ensure lifecycle initiatives are adopted with minimal disruption
• 5+ years of experience in endpoint engineering, EUC, or digital workplace analytics
• 5+ years of experience defining and owning end‑to‑end endpoint lifecycle strategies across large, complex enterprises
• 4+ years of healthcare IT experience or 4 years of supply chain/contract management experience
• 4+ years working on physical deployment programs across multiple geographic locations
• Experience working with OEMs and suppliers for hardware distribution
• Experience leading qualification, standards, and RFP‑based evaluation processes for PCs, Macs, mobile, thin clients, and peripherals
• Experience with data manipulation in excel or Power BI
• Experience with Azure Dev Ops
• Experience translating complex technical lifecycle work into clear, compelling narratives for executives and senior leadership
• Strong understanding of Windows endpoint environments, hardware lifecycle, and modern management
• Familiarity with ServiceNow, ITSM integrations, or incident reduction automation
• Experience supporting Windows 11 / modern OS transitions
• Self starter and willing to take the initiative when give directions
• Strong collaboration, documentation, and communication skills