Program Manager, Major Deployments (Mid Atlantic)

Skydio is the leading US drone company and the world leader in autonomous flight. They are seeking a customer-facing Program Manager to lead implementation and delivery for Law Enforcement Customers, ensuring project success through effective management of cost, performance, and scheduling.

Responsibilities:

• Plan and design end-to-end project deployment and integration activities to ensure the successful launch of our platform and ensure operational success
• Manage production and implementation programs against cost, schedule and technical requirements
• Understand customer requirements and translate them to Skydio’s agile product and technical teams to drive development and delivery execution
• Establish relationships with the Law Enforcement customer and be technical enough to build & drive plans with Skydio’s engineering team’s to meet milestones
• Inform Skydio and customer business and program leaders regarding contract management risks and opportunities, ensuring a coordinated and comprehensive approach to product delivery across the program
• General support of go-to-market & business activities as required

Requirements:

• Experience as a customer-facing professional services / program manager / customer success, or in a similar high-tier complex and multifaceted role preferably for law enforcement agencies
• Excellent communication skills, both written and verbal, including interaction with senior leaders and a strong focus on project management tools and concepts
• Proven track record of implementing new technology (hardware and software), agile development and interfacing with technical teams to deliver on customer schedules
• Experience in implementing effective internal business systems, processes and controls (hardware, software, operations) for management of large scale customer projects in the Law Enforcement field
• Experience with Law Enforcement and commercial Unmanned Aircraft Systems and related software development
• Law Enforcement/Federal Program Management experience, to include: Technology Assessments, Systems Design, Systems Analysis, Programmatic Support, Acquisition Planning, and Budget Planning
• Outstanding analytical thinker and problem solver, comfortable working in data analytics and able to resolve complex problems independently
• Thinking ‘out of the box' and to develop creative solutions
• Ability to travel 40% annually
• Strong location preference for D.C. / VA area