Connection is an IT solutions provider focused on guiding the connection between people and technology. The Business Integration Analyst will develop and revise technical integrations with various platforms, supporting both internal and external customers through API and cXML integrations while collaborating with development teams and stakeholders.
Responsibilities:
- Reading and understanding business requirements provided and configures the integration platform to support them
- Produces artifacts that support the agile SDLC process: specifications, process maps, mockups and test cases
- Provides root cause analysis of moderate problems and suggests solutions
- Resolves issues or escalates risk to senior analysts and/or management
- Develops solutions based on customer requests for change under the direction of a senior analyst
- Supports the Quality Assurance team as required for unit and/or regression testing
- May work with customers in support of systems integrations
- Notes opportunities for application, platform, and business process improvements for both internal and external customers and communicates them to senior level people
- Performs other duties and special projects as assigned
Requirements:
- In-depth knowledge and experience working with Boomi APIs (GET, POST, PATCH, DELETE) and comparing JSON output to underlying relational databases
- Ability to present solutions to senior level analysts or managers
- Experience with ERP systems (JDE EnterpriseOne preferred)
- Some knowledge of ITSM Solutions including ServiceNow, Cherwell, Atlassian, etc
- Experience with B2B procurement applications including Ariba, Coupa, Oracle, GHX, etc
- Solid Microsoft Office skills for creating presentations, spreadsheets and other documents
- Understanding of business processes in a distribution business environment
- Working knowledge of software bug tracking / reporting best practices and tools
- Good written and verbal communication skills
- Good organizational skills with ability to document activities, anticipate problems, plan schedules and monitor performance according to priorities and deadlines
- Self-starter with the ability to manage several small projects in parallel
- Some experience in working with business customers as well as application developers